The AT&T Store in Charlotte offers phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews highlight consistently excellent customer service. Staff members are described as amazing, extremely supportive, and going above and beyond. They are praised for being attentive, knowledgeable, patient, and friendly, even in complicated situations. Employees provide clear explanations, coordinate well, conduct research to find solutions, and ensure a smooth and easy process. The service results in impressive and amazing experiences for customers, who strongly recommend the store and its consultants for their top-notch support and efficiency.