The AT&T Store in Charlotte offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible Charlotte prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. Customers have had positive experiences at this store. Shamika greeted them warmly, quickly identified and resolved their issues, and guided them through the process with a kind and calm manner. Shar was very helpful and supportive in assisting a customer with a new phone and settings. Justin was knowledgeable and friendly, making the process easy for a frustrated customer. Shanelle, the only employee present on a Sunday, was praised for her exceptional customer service skills. She multitasked efficiently, attended to customers almost exclusively, and demonstrated professionalism and interpersonal skills. Her manager's responsiveness and support further highlighted the store's reliable and family-friendly environment. Overall, the AT&T Store in Charlotte is known for its knowledgeable and friendly staff, who strive to provide a great customer experience while offering a variety of wireless products and services.
Great experience after losing my phone…I was helped without any stress. I appreciated the help
July 2025
Shar is da Star! Incredible and efficient not to mention friendly and kind. After my experience at the Wesley Chapel store, this was truly a turnaround. Come see Shar!!!
June 2025
Dante was great, super helpful with our transition of all our family accounts from Verizon.
