The AT&T Store in Charlotte provides a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans. Customers appreciate the knowledgeable and friendly staff, especially Bryson, who is frequently mentioned for his patience and exceptional service. Many reviews highlight the quick assistance provided, even during busy times, with the team effectively resolving technical issues and bundling services. While some customers experienced longer wait times due to understaffing, they were generally satisfied with the service after being helped by staff members like Bruna. However, there are mixed feelings about the manager, Maurice, with some customers finding his solutions inadequate. Overall, the store is recommended for its helpful staff and variety of offerings, making it a reliable choice for mobile needs in Charlotte.
Tyrelle helped me today with my new acct and autopay and he was excellent and very patient and knowledgeable. He was a pleasure to work with and helped me a lot.
May 2026
Amazing ! Emmanuel was incredibly patient empathetic and compassionate. He made the process super easy!!!!!
May 2026
Maria assisted us in setting up a new iPhone. She made sure the setup was correct and the transfer was complete. Her attention to detail and exceptional attitude made it a pleasure to work with AT&T.
