Truist
BanksHours:
108 Providence Rd Ste 100, Charlotte NC 28207 Hours
About Truist
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
Most Recent Reviews
February 2026
Zero stars. A patent failure of customer service. My advice to you: either move your account to a different institution, or else never need anything.
June 2023
The worst bank of all time. Especially after the SunTrust merger the customer service has gone completely nonexistent. Zero locations open on a Saturday despite the hours showing as open. Absolutely no excuses. I drove 40 minutes because this was the only location in the Charlotte area is showing as open for it to be closed.
May 2020
I would give zero stars if I could. The staff needs to be trained on how to address a customer with respect and dignity. The ladies at the window counter were nothing short of demoralizing and rude as my son was trying figure out why they had someone else’s name on our safe deposit box.
More Comments(25)
Other Information
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages
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