Consumer Cellular in Charlotte, NC, is a trusted wireless carrier known for its no-contract plans starting at just $20, a wide selection of phones and devices, and dedicated U.S.-based customer support. The store offers top brands like Apple, Samsung, and Motorola, catering to various needs, whether customers want the latest iPhone, an Android device, a budget-friendly option, or to bring their own phone. Customers consistently praise the store’s friendly and patient staff, who are well-trained to assist especially elderly customers and those with limited technological knowledge. Staff members like Luke, Travis, Tyson, and others are frequently highlighted for their kindness, professionalism, and ability to explain things clearly. They provide helpful solutions, whether it’s updating plans, transferring data, diagnosing memory issues, or removing unwanted ads. Customers appreciate the local presence of the store, finding it more convenient and reliable than big-box options. Overall, Consumer Cellular in Charlotte is recognized for excellent service, knowledgeable assistance, and a wide range of affordable plans and devices, making it a top choice for cell phone needs in the area.
Went into the store to get some help with my phone and also to get plan updated and Travis and Luke were AMAZING. These guys knew what to do and were very nice and patient with me. I will continue to use there services and if anyone needs assistance you should stop by and see these two gentlemen.
October 2025
Tyson and Luke were remarkable. I’ve been trying to clean-up my cell phone’s memory for months and in a few minutes they diagnosed my problem and opened up multiple gigabytes for me. Thanks for the help.
October 2025
Bought a new MotoG Power to replace my old 5 yr old one that had charging problems. Worked with Tyson and another gentleman who transferred data to new phone. Very efficient and professional. Love having a CC store locally, much better than Target.
