FedEx OnSite is a popular shipping and printing service that consistently delivers excellent customer service, according to reviews. Customers praise the knowledgeable and friendly staff who guide them through various services, from sending faxes to printing copies. One customer remarked on the exceptional assistance provided by Ana, who walked them through the printer usage. Similarly, another customer was impressed by Harold's expertise in helping them send a fax, despite it being their first time. The location's convenient uptown setting and positive customer reviews also contribute to its appeal. However, not all experiences have been positive. One customer encountered a less-than-friendly employee who seemed annoyed and dismissive when asked for assistance with mailing a package. The customer felt the employee's attitude was uncalled for and not representative of the typically good service at this FedEx location. Overall, FedEx OnSite is praised for its professional and helpful staff, making it a reliable choice for various shipping and printing needs. The majority of customers have enjoyed positive interactions and recommend the location to others in the area.
I've come to this FedEx numerous times and the staff is always professional and knows exactly what I need. My newest visit involved Ana. She was very sweet and walked me through how to use the printer for my copies. Very sweet. When I need FedEx I always come to this location. The guys in there are great as well.
September 2022
I have never sent a fax in my life but I had to today and Harold, who had to be nearly half my age, was extremely knowledgeable and friendly and helped me send the fax quickly and easily. I would recommend this location to anyone working in uptown because it is conveniently located and exceptional customer service.
August 2022
Had to return a package there. Person was polite and very quick to take care of my needs.
