FedEx Office Print & Ship Center in Charlotte, NC is a one-stop shop for small businesses, providing printing and shipping expertise along with reliable customer service. Services include FedEx shipping, copying and digital printing, signs and graphics, passport photos, lamination, and binding. Customers can upload documents online for convenient pick-up.
The customer service is consistently described as unmatched, incredibly helpful, friendly, and professional. Employees frequently go above and beyond, creating excellent customer experiences. They are noted for being efficient, knowledgeable, and courteous, even when managing stressful situations or large orders while assisting multiple customers. This above and beyond service and care has a huge positive impact on customers, especially small business owners who rely on the branch constantly. The team's dedication makes difficult tasks easy and can change a person's whole day, making this location a favorite.
Had an excellent experience with Aaron today. He helped me problem-solve a shipping/receiving issue. I would have made a very costly mistake without his guidance. He went above and beyond. Thanks, Aaron!
July 2026
Had a misprint on one of my documents and store rep Aaron was quick to resolve and fix the issue! Knew exactly how to fix my error. Super friendly staff and attentive to your printing needs!
June 2026
I cannot say enough great things about this FedEx! I have printed various items here over the years and the customer service is always wonderful and orders are always completed on time. Aaron and Freddy were so helpful in getting my most recent print order done quickly - I cannot thank this team enough for all their help!
