Firestone Complete Auto Care has been serving the community since 1926, offering a wide range of services, including tire sales, maintenance, and repairs at their Charlotte, NC location. Customers consistently praise the team for their exceptional service and professionalism. Many have noted the efficiency and timeliness of the staff, with vehicles ready as promised and quick turnaround times for services like tire patches and inspections. The atmosphere is described as clean and welcoming, with no pressure to upsell unnecessary services. One reviewer highlighted a positive experience with a staff member who quickly resolved a headlight issue without charging for the service, emphasizing the kindness and helpfulness of the team. Overall, customers express satisfaction with their experiences, often returning for future needs and recommending Firestone Complete Auto Care to friends and family. This location is recognized as a reliable choice for affordable auto care tailored to individual needs, making it a trusted partner in vehicle maintenance.
Made an appt online for 3pm. Said their online system doesn't work well. Ended up leaving car overnight because I had a nail in the tire and couldn't drive it. They need to fix their online appt system!
June 2024
Well kept place and friendly staff and exellent service.
June 2024
The staff was awesome. The car was ready when they said it would be. I've been here many times over the last 10 years and have NEVER had a bad experience.
