AAA - Ballantyne is a trusted location that offers a range of services to members in North and South Carolina, including auto buying, car care, roadside assistance, insurance, and travel services. Customers praise the staff for their friendly, professional, and attentive service. Kevin McCline is highly recommended for his detailed and eager assistance, providing timely and professional help with a positive attitude. The service experience is often described as excellent, with staff like Warren being helpful, kind, and quick to diagnose and fix issues, such as simple bulb replacements or minor repairs. Customers appreciate the staff's honesty and willingness to explain options without trying to oversell. Additionally, the location makes it easy to obtain services like the International Driving Permit, which is processed quickly and efficiently, often in under 10 minutes. However, some customers express disappointment with prices, noting that basic services like oil changes can be costly. Overall, AAA - Ballantyne is viewed as a friendly and reliable place for vehicle and travel needs, with staff who genuinely care about customer satisfaction.
I enjoy working with their people to maintain my car as they are excellent communicators and efficient.
September 2025
Shelby is a fantastic customer service employee!! We visited AAA for International Driving Permits and membership and had a seamless experience. Thank you, Shelby for your positivity and professionalism🙏🏾. Also to Tina at South Boulevard AAA who showed the same on the phone earlier this morning😊.
August 2025
Orlando went above and beyond when the hotline was unable to jump my car within a reasonable time period. He took the time during a busy period to drive me to my car and jump start my car. Thanks again Orlando!
