J.Crew Factory is a good place for basics and savvy shopping on a budget. It consistently has something, with good quality clothes like 100% cotton sweaters for longevity. The staff provides exceptional, patient, and professional service, with flawless customer service. They are knowledgeable, helping to explain fits and styles and find the right sizes. Customers can walk out with fabulous suits and more, leading to a truly five-star experience.
I had a truly 5 star experience shopping at J Crew Outlet Store at Charlotte Premium Outlets. Both Kimberly and Will provided exceptional service! Will took the time to explain the various fits and styles of different pants. He found all the sizes that I was looking for. Kimberly was wonderful too. She was professional... read full comment
May 2022
J Crew's men's slim fit chinos are the most comfortable pants I've worn in a long time.
December 2021
This store has a great selection and is well organized.
