Lucky Brand is known for its exceptional customer service and friendly staff. Shoppers have praised employees for being helpful and genuine, creating a welcoming atmosphere. Many visitors appreciate the great deals on clothing, especially during clearance sales. The store is also noted for its dog-friendly policy, making it a pleasant experience for pet owners. Customers leave happy after receiving assistance in finding the right items, especially jeans. Overall, Lucky Brand offers a positive shopping experience that leaves customers eager to return.
The customer service here is fantastic. Ty and Ayesha helped me find the perfect jeans. The buying experience here is much better than you’d expect from a normal clothes store.
September 2025
i came to lucky brand after a not great shopping experience at another store and both mackenzie and her coworker (i cant remember their name so sorry) were the absolute sweetest and most helpful workers ever. it genuinely made my whole week and made me feel really good about myself. i hope i see them both again😭🩷
October 2024
My husband loves Lucky Brand, and we both love a good deal. He found some winter shirts on clearance that we both really loved. He's happy, so I'm happy.
