Old Navy in Charlotte is a great place to shop for the whole family, offering a large variety of clothing for men, women, and kids, including trendy maternity wear, cute clothes for little ones, and fun pick-me-up attire. The store provides everything from casual basics to seasonal must-haves at a reasonable price point. Customers report that the store layout is great and clean. The customer service is consistently described as impeccable, absolutely great, and super helpful, with friendly and patient associates who provide the best customer experience. Staff are noted for being willing to assist thoroughly, including with returns and price adjustments. The convenient location, with fitting rooms and its own bathrooms, is considered an asset. Many reviewers state it is the best Old Navy they have visited and that they will definitely come back.
Old Navy is a great option for affordable, casual clothing for the whole family. The brand offers a wide selection of basics, seasonal styles, and activewear, often with generous discounts. Quality is fair for the price, sizes are inclusive, and shopping is convenient both in-store and online.
November 2025
Kory was exceptional. She made our experience extremely welcoming and no challenge was too hard for her! She went and searched far and wide for the items we needed. Thank you Kory for your amazing customer service!
November 2025
ACTUAL JEANS FOR ACTUAL HETEROSEXUAL MEN ARE BACK THAT DON'T CUT OFF THE CIRCULATION TO MY NUTS