Old Navy in Charlotte offers stylish and affordable fashion for the whole family, including maternity, women's, men's, and kids' clothing. The store is clean, well stocked, and organized with great sales and discounts. Customers report friendly staff and great customer service, with kind and supportive employees who help find items. Many find what they are looking for and appreciate the convenience. While one customer has had past hesitations, recent experiences were positive. The store provides a good selection and coupons with purchases.