Sarah Brogdon, branch manager senior, is exceptional, knowledgeable and very cheerful. Overheard all the staff checking in on waiting patrons and making sure everyone was helped. Great branch location. The bad reviews appear to be older so I believe management has probably changed or improved.
September 2021
ATM is basically always broken, I can never deposit money. Went inside one time to get a replacement card and the guy at the front didn’t even let me put in the pin to activate it. Learned the hard way by having my card declined and being on hold for 1 hour. Save yourself a trip and go to another branch.
November 2019
I've been a PNC customer for several years now. I used to be National City until PNC bought them out. The experience, in my opinion, has always been pleasant. I don't know what the other two people that submitted reviews are talking about, but maybe they encountered a bad branch, rather than a bad bank.