Rack Room Shoes Corporate Office
Rack Room Shoes,
Shoe Stores
8310 Technology Dr, Charlotte NC 28262
Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
Most Recent Comments
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September 2023
Ordered a pair of white vans, the order was canceled and I haven't even been offered a refund. Just an email about my order being canceled with a message that pretty much says, "this happens sometimes.". 35 dollars just gone. I can see why people are frustrated with this place. What a poor way to conduct business.
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February 2023
I got a pair of Nike sneakers that had serious quality issues. According to Nike these are fake. Rack room shoes haven't contacted us in this regard after complaining few weeks ago.
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February 2023
Ordered shoes online for my daughter for Christmas. When we opened them they were used. I’ve called customer service repeatedly over the past 2 months and keep getting the promise of a new pair. Each time I call it appears it’s the first time they are hearing from me. Come on Rack Room, do better.
More Comments(33)
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Charlotte, North Carolina