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“The guys were polite, prompt and efficient. No breakage of fragile objects at all. Willing to do anything. Made sure everything was in the right room. Got the beds and other furniture centered. Was willing to move anything around if it was not in right place or you changed your mind. Would highly recommend. Plus so helpful from the office, on the phone. Made it easy to schedule.”
“Excellent Customer Service I have been leasing storage at this location for several years. I’ve downsized, upsized a few times and the staff has always been responsive and quick to help with my requests”
“I had an outstanding experience at Extra Space Storage, Rea Farms location, thanks to the exceptional service provided by Store Manager Tri Luong! From the moment I arrived, Tri was welcoming, knowledgeable, and incredibly professional. He made the entire process quick and stress- free, walking me through the best storage options for my needs and answering every question with patience and clarity.
The facility is clean, secure, and well-maintained, and Tri’s attention to detail truly sets this location apart from other storage facilities. It’s clear that he takes great pride in ensuring customers feel confident and supported.
If you’re looking for a storage facility with excellent service and a manager who goes above and beyond, I highly recommend choosing this Extra Space Storage location and working with Tri!”
“I have had multiple dealings with several locations. NOT ONCE did I run into a dirty facility, rude employees or a stressful situation. I would HIGHLY RECOMMEND using these guys before going anywhere else!!”
“Carol and Amanda are awesome people very knowledgeable of Stroage . Great customer service from both . Carol was very helpful on phone for my questions I had . Keep smiling”
“Chris and his coworker (DJ) wera amazing . Very helpful in choosing the right unit for our needs. Explained everything perfectly and showed us how to access unit from outside! Superior customer service! Thank you!”
“Everyone we spoke with was very professional and courteous. Our outdoor parking spot worked out great for the month we needed it. The location secure and quiet. Would definitely return.”
“My fiancé and I came to look at a small storage unit. Ms Kelly was so sweet, kind and very knowledgeable! She made us feel welcomed and she helped us pick out the perfect unit for our needs! So glad we picked Extra Space Storage.?”
“Carolyn helped us out as we changed units. She was very nice and really explained everything to us. We were very thankful she was there to assist us. Excellent customer service and very friendly. My name is Paul.”
“I loooove the customer service that I receive from christine she was sweet and helpful and made my time there smooth and I loved how informative she was greatly appreciate her”
“Lamolia worked diligently to help us find a unit with a door tall enough for our equipment. She explained the pricing options and all the differences. I can't thank her enough for the help!”
“I had a large two piece hutch that was pretty heavy. The two guys did a great job moving it. They wrapped it in pads to protect the pieces and took great care not to damage the pieces or my home. I am taking off one star strictly for the base charge of $310.00 on top of the $155.00 one hour minimum. I fully understand the one hour minimum, but I feel the base charge was a bit much for a five mile local move.”
“I recently won an auction and needed a few extra days to clear out the unit. Alexis was extremely helpful and professional throughout the entire process. She made everything simple and stress-free, and her customer service was excellent. Great experience overall—thank you, Alexis!”
“Very big warehouse, I got lost looking for my unit, but it is new, clean and I had no problem entering the space and storing my things. There was a dolly which was very helpful. I would suggest that we have access to restroom after office hours.”
“Came into Extra Space storage today and spoke with Reshma who assisted me well. She was attentive, understanding, and very informative on the information I needed. Would definitely recommend for your storage needs.”
“We had an outstanding experience with E.E. Ward Moving & Storage and would recommend them without hesitation. From the very beginning, Scott took the time to come out and carefully assess all of our furniture and belongings in person, ensuring the quote was accurate and transparent.
Penni,our move coordinator, was exceptional—proactive, organized, and genuinely committed to our satisfaction. She kept us fully informed on timing, checked in during the move, and followed up afterward to confirm everything met our expectations.
The moving crew—Martin, Frank, and Rodney—were equally impressive. They were professional, polite, and extremely methodical in handling and transporting our belongings, taking great care throughout the entire process.
Overall, our experience with E.E. Ward surpassed all expectations. The entire team demonstrated professionalism, communication, and attention to detail at the highest level. We were highly satisfied and will absolutely use E.E. Ward again in the future.”
“I rented a space for what I initially thought would be a short term but ended up being 6 months. Every interaction with the staff was friendly and helpful! Kelly even went out of her way to help us with unforeseen circumstances during our move out! I’m so glad I rented here and that Extra Space Storage still prioritizes customer service.”
“Everything was done quickly. We were also given a quick tour and had great and clear instruction on how to access our storage unit including the lock. He even went above and beyond and helped us with moving our king size Mattress into storage. Everything went smoothly and I would recommend extra space storage 100%.”
“Mr Billy Ray is the absolute best person I’ve met in a very long time. He’s a Vet with the kindest and biggest heart ever. Very professional and respectfully. I’m so grateful he’s was there to assist me with reservation and checkin. Thank you Billy for your service sir.”
“The new manager Miss Tameka is one of the best representations of extra storage I have been with extra storage for a couple years now and she makes it so much easier to do business and I am so happy that ya have changed manage me if I could give her a million stars I would but I am so happy to know that there are someone who actually cares about the company”
“My experience with Becky was awesome. She was very professional and very knowledgeable about everything around here. If I ever need storage I will be here. I’ll tell all my friends that this place and she is so helpful and kind.”
“I had a hiccup happen the day before my move but Donna and Shameka were very helpful, professional, and overall great people to work with. I'd highly recommend this place for Penske rental truck or storage needs!”
“I’ve been really happy with this storage facility. Customer service has been excellent—friendly, professional, and great about service and follow-up. The space is consistently clean and well-lit, and there are always moving carts available which makes unloading and organizing much easier. I recently transferred units and the process was completely seamless. Highly recommend!”
“For the past 10 years, I have depended on Juan and Patricia of Best Movers US. I’ve been in Real Estate for over 40 years and since my very first move, with them, I’ve recommended them to every client and friend. I just inherited some antiques which are priceless to me and they traveled to get them and brought them home to me in flawless condition. They always take the extra careful steps to make certain nothing is damaged. Especially in the home to insure walls and floors are protected. What ever you are trying to move, Best Movers US are your best choice! I will never use any other company and I highly recommend them to everyone!”
“We were able to get a unit same day for a home emergency. The staff is very friendly and helpful. Would highly recommend this place especially for anyone in the area. It is easily accessible and the storage itself has several different entrances.”
“Sallie is very professional about her job, we had a good laugh while she was out by the units. She's very caring about her customers needs. We look forward to seeing her again”
“Tamika is beyond helpful I know I drive her crazy every time I come in there but she handles it very well and makes sure I got it all together she is so amazing thanks again for your help you are truly the worlds greatest.....”
“Bee Safe is a very convenient storage facility and their customer service is very helpful. I have been a customer for over a year and decided that more storage was needed, it was a seamless process to change units. If you’re in need of storage around South End Bee Safe is the best option.”
“Tammy and ladies were so very awesome to me and helped me everyway they could had an RV spot and unit still have the unit but got RV in a park so they are awesome to deal with if you don't go there you are nuts”
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“Bassey Edem is the manager and a very trustworthy individual. I refer to him as a gatekeeper over our belongings. The facility is clean and conveniently located.”