Spectrum Store, located at 2222 South Blvd in Charlotte, NC, offers a range of services including broadband Internet, mobile, cable TV, and live TV. Customers can shop for new products, upgrade services, and return or pick up equipment while also paying their bills. While some reviews highlight long wait times and staff goofing off, others praise exceptional customer service from employees like Edwin and Fonz. Edwin demonstrated remarkable professionalism and product knowledge, turning around a difficult experience for one customer. Fonz was also noted for his timely and friendly assistance, making a positive impact on visitors. Overall, while there are areas for improvement in service speed and staff engagement, many customers appreciate the helpfulness of individual team members and the quality of Spectrum's TV service.
Prices are too high plus they ask for tips ..for what ...for hanging over a box of candy . Not nice at all... outrageous
March 2025
I had to call three times to finally get proper service, and in the end Spectrum got it right.
March 2025
Service was decent- I was trying to drop off my mother in laws equipment and the wait was LONG to just drop off something. the service people who were there were taking forever and goofing off for the most part- it was 6pm and I just wanted to leave and go home. I was #6 in line and honestly it shouldn’t have taken as... read full comment
