State Employees’ Credit Union is described by members as having the best staff, who are nice, polite, very helpful, knowledgeable, friendly, and encouraging. The experience of opening accounts is noted as smooth, efficient, and quick and easy. Members express high satisfaction, stating they wouldn't go anywhere else and are glad to be members. The credit union advises that its Member Services Support Center is experiencing high call volumes between 10am and 8pm daily. It encourages using CashPoints ATMs, Member Access, the Mobile App, and Voice Response services first, followed by calls to Member Services or branch drive-thrus.
I went in during my lunch to hour to open a checking account. Though the building is currently under construction, the directions to the third floor where the tellers are were clearly labeled. Millicent was excellent. She made sure I got everything I needed, answered all my questions, and made me feel at ease.
September 2025
Nice facility. I never had to wait to be helped. Everyone was polite and courteous.
September 2024
I went in this branch to make a payment and the lady i went to was very kind. I didn’t experience any issues.
