The UPS Store #7171 in Charlotte is known for its professional and friendly service. The staff are helpful, kind, and go above and beyond to assist customers with packing, shipping, and other services like printing, notary, shredding, and faxing. The owner is a strong leader who trains employees well, creating a respectful and efficient team. Customers appreciate the knowledgeable and dedicated team members who ensure smooth experiences, whether for sending packages, consolidating documents, or handling returns. The staff's kindness and professionalism make the store stand out, providing excellent customer service. Overall, The UPS Store in Charlotte is a reliable and welcoming place where customers receive expert assistance and personalized care.
Super helpful and accommodating staff, Alex went above and beyond.
December 2025
This UPS store has the kindest and most helpful manager! The staff was especially patient during the holidays. They work so hard and deserve more than 5 stars.
December 2025
Gentleman was kind enough to tape my boxes when he didn’t need to. Going above and beyond to help. It’s really appreciated. Thank you.
