The UPS Store #0909 in Charlotte offers a variety of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. This locally owned business is situated in the McMullen Creek Shopping Center, next to Dunkin' Donuts. While many customers have praised the knowledgeable staff, particularly employees like Sean and Kia for their helpfulness and efficiency, there have also been complaints about rudeness from some workers. A recent experience highlighted a customer feeling dismissed by staff when returning an Amazon item, contrasting with the positive experiences shared about helpful employees like Kia, who efficiently handled package printing, and Dee, who maintained a pleasant atmosphere even during busy times. Overall, The UPS Store strives to provide excellent service, though customer interactions can vary.
Sean is a cool guy. He makes it happen every time I enter the store. He had the patience of Job this morning, one customer stated.
May 2025
Great experience. The owner was able to save me over $140 by customizing my packaging for me. Very well done!
August 2024
Kia was the most helpful employee. I walked in and was immediately welcomed; I asked if my fading printer ink label would work and he informed me no. He said just just email it to this address and we will print it. 30 seconds later he printed it and attached it to my package. 10/10 Kia was a extremely helpful and king employee.
