“I see service here to be much better than any bank I deal with. The staff is friendly, helpful and nice and everyone I deal with “always “ smiles when speaking with me. I have done business with this Credit Union for more than three decades. I have “no†plans of leaving this Credit Union. I find this Credit Union to be extremely easy to work with.”
“I want to give thanks to these wonderful ladies....Rosetta...Renee...Ximena...Tracy...Lisa for being the most awesome women of First Citizens Bank....We couldn't ask for any Better....Continue to be who you are..Awesome an Wonderful...”
“I have been a customer here for 12 years. The girls are wonderful, helpful and polite. When I come in they know who I am, address me and ask how I'm doing. And the manager, Misty is the best.”
9AM - 5PM
213 1st St W, Conover“The best People's Bank in Catawba county. Super nice people and service is wonderful! I recommend this Branch if you are looking for any financial service whether it's opening an account or getting a loan.”
“Best bank I have ever had, the tellers are always very helpful & prompt. I'm always very happy with my experiences there. They have ,from the time we switched to them, greatly exceeded my & my husbands expectations.I hope to continue our banking with them for many years to come.”
8:30AM - 5:30PM
1130 Fairgrove Church Rd SE, Hickory“Savannah Clark is the best! She was extremely patient and went over and beyond to address all of my questions/concerns. The wait time was less than 5 minutes. Pleasant experience with knowledgeable, friendly, and patient customer service via Savannah Clark!”
“Stopped in this branch to get some information about opening an account and some CDs. Robert was very friendly and helpful.I took off one star because they dropped their share rate 1/2% day before I was ready to open 75k with of certificates, even though Robert told me rates were not going anywhere yet. So I just went somewhere else. Its a shame, I really was looking forward to working with them.”
“Allison helped me start a new account. She was very friendly and helpful. Time will tell though if this is just another smaller bank that acts like any other big bank though.”
10AM - 7PM
2525 US-70, Hickory“Let's hope this location has turned it's customer service around. I love doing truthful reviews so others can see what's truly up with a business or service. Like some have complained, the wait times can be a bit lengthy. With only three associates, I realistically would expect to wait if all three are opening accounts. My wait time was a bit over twelve minutes. Although I had to wait, I was acknowledged by the female manager within less than a minute of my arrival. The female manager apologized for the delay and stated, someone would be happy to assist me shortly. I liked what Woodforest had to offer me. With Woodforest, you open an Account with an associated debit card and you receive the permanent debit card before you leave. I'm elderly and so far, the account that I have requires no set balance. It stays open with no fees as long as it's got a positive balance and is used at least once every six months.The 1st permanent free debit card is printed at the location. You can get a free replacement debit card if the need arises. The associated account has free checks, money orders, cashier's checks. The Hickory, NC location is lucky enoug to have a Notary available for free services to it's Woodforest customers. Deposits are taken at this locations ATM, BUT BE AWARE that OTHER Woodforest locations in the general area DO NOT have ATMs that take deposits-HOWEVER--All Walmart cashier's Nationwide can make a deposit during any time they are working an operational register. I forgot my pocketbook on the arm of my chair after, I opened a recent account. I was relieved to find that it was safe in their vault. So far, I am finding the ladies and gentlemen who worked here all behaving in a super friendly manner. The account I have has no fees associated with it and only requires me to keep a positive amount in the account The gentleman who helped me, was polite and friendly.”
9AM - 5PM
106 N Main St, Catawba“A lot of new faces behind the counter every couple of weeks, but everyone is always very nice and respectful. One of the girls used to give me treats for my dog when I brought him through the Drive through too.”
9AM - 5PM
518 W C St, Newton9AM - 5PM
102 S Main Ave, Newton“I called this morning and asked to come in without an appointment to open accounts for my kids. The man on the phone said I could but when I arrived I was told I needed one. I relayed that I had called and Sean allowed us to come in. I did not expect to be in and out since I didn't have an appointment but Sean and Erica were kind and helped us out. 2 other branches in the Hickory area wouldn't pick up the phone and a 3rd one told me we couldn't be seen until next week. I'm so grateful for their help and kindness!”
9AM - 5PM
420 W A St, Newton“The ladies at People's Bank have been so helpful during my time of settling my father's and atep mother's estates. They have been patient, understanding, quick, and have treated me with compassion.”
9AM - 5PM
12 N Main Ave, Newton9AM - 5PM
202 1st Ave S, Conover“Once upon a time I had sun trust (never had an issue that I remember), so I decided to give Truist a go. I came to this branch to open my new account and the process was very easy and quick. Everyone was welcoming when I came through the door, and Natalie did a great job in getting me in and out. She also went above and beyond helping me get started with my account and answering my million questions. Thank you for all the help.”
9:00 AM - 5:00 PM
11 S College Ave, Newton
“I've been banking here for at least 25 years. I'm a local accountant that always, 100% of the time recommend People's bank when a client ask what bank to use. Tiffany, Mylinh, Heather...even before them, Brooke Little, Deborah, Danny Yang....you get to know the workers and they care about you.Whoever left that one single bad review is obviously bending the truth of the matter of the facts of whatever situation that may or may not have happened.I'll admit that some other locations of People's bank doesn't have the best tellers, they are very few and generally I notice they don't last long with employment.People's bank as a whole is by far without question the best bank in this Catawba County area.”