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8:30AM - 8:30PM
3300 Robinhood Rd, Winston-Salem
Mobile Phone Accessories
“I had an absolutely wonderful experience! Michael and his team were so kind and incredibly helpful. Our trip was quick, efficient, and I left with a new phone fully set up. I exclusively go to this Verizon store because they are always respectful and I am always taken care of. Would highly recommend!!”
8:30AM - 8:30PM
12216 NC-150, Winston-Salem
Mobile Phone Accessories
“I can't say enough good things about Will and his staff. I arrived when it was busy, was immediately greeted with a smile and checked on more than once. After a brief wait, Will answered all my questions and solved my issues. He even pointed out a risky app which I deleted! This is my go to location because they know customer service!”
8:30AM - 8:30PM
301 Jonestown Rd, Winston-Salem
Mobile Phone Accessories
“Austin Newman went above and beyond to untangle our account situation, which was a very complicated task. He handled everything with ease and incredible patience. He even shocked us by locating a “sold out” phone we were told was impossible. Amazing service! A+ for Austin at this store!”
8:30AM - 8:30PM
2885 Reynolda Rd Ste A, Winston-Salem
Mobile Phone Accessories
“Had to port my number back to T-Mobile this morning after 11 days of no service with Verizon due to a failure caused by the store where I’d purchased the service 11 days ago. Turner, my sales agent at this store, could not have been more understanding, helpful, friendly and cool about the whole thing. He took care of it immediately and I’m on my way to having service again. Wish every store and staff could be like this. A++ -Pete”
“Absolutely the best service ever. Very reliable quick and price is beyond reasonable!! Just gained a new customer and plenty more because I’m telling everyone about this!!”
“Great customer service the young lady was very respectful and friendly most of respectful.Also by her working alone she handled business very well she needs to be managing”
“I came into the store after my phone was stolen all my pictures of my mother in law that passed away were on the stolen phone the lady from another cricket store told me I couldn’t retrieve my account because I didn’t remember my gmail information. I decided to give another cricket store a try and came in Reynolda it’s very small store barley any parking but the customer service I received from the young lady working alone was exceptional she had a line of customers and juggling two customers at different computers and had a customer on the phone and she didn’t seem faced by the pressure after it was my turn and I explained how important my pictures were and I needed to know if I could get them back she told me she would try to retrieve it right after she was able to find out my account email and helped me reset password I was so grateful. The young lady name was Jessica or Jennifer from now on I will only go to this store and know that I am receiving the best customer care service keep up the good work cricket”
“I went in for a screen replacement for my Samsung S23 Ultra. They quoted me $220 and 30 mins repair for a aftermarket screen.
After asking about the price she said she could drop it to $210. I thought I could beat that price so I called around a few different shops. No one could do better, the next best was $280 and then $300.
I came back and left my phone for a repair. I timed it cause I was in a rush and needed to leave the shopping area. It took them about about 45 mins but they did keep the price the same.
I'm writing this about 5 weeks after my purchase so I could make sure the screen works and was reliable. So far I approve and would shop here again. The screen isn't a one to one but does have all the functionality like fingerprint and dimming that I was worried about.
The shop has more cell phone cases than Ive ever seen anywhere else in my life.
The ladies that were running the shop were chill and straight up. Not exactly polite but not rude either.
My phone works great and I would go back to them for service. It saved me hundreds in the long run.”
“I would like to thank Johanna for helping me and my not super tech brother-in-law set up his new cell service and his phone. If it wasn't for her I probably would have tossed the phone across the yard out of frustration ?. If you need help head her way.”
“I went in because I thought I had cracked my phone's screen. The man working said I had only cracked the screen protector and I just needed to replace that. I really appreciated his honesty and the fact that he didn't play on my ignorance to try and upsell me a new screen or new phone. I was impressed by his honesty.”
“I wanted to take a moment to highlight the fantastic experience I had working with Cory at AT&T. Cory went above and beyond in assisting me with transferring my phone to another account. From the very beginning, he was incredibly patient, knowledgeable, and efficient, making the entire process smooth and stress-free.
Cory’s professionalism and dedication to customer service made a real difference, and I truly appreciate how he took the time to ensure everything was done right. Cory is a valuable asset to the AT&T team, and I’m grateful for the excellent service I received.
Thank you again, Cory!”
“I went to establish service on a minor holiday near closing time. The associate that helped me was incredibly understanding and kind. She worked diligently to accommodate my unique situation in a compassionate manner, which I greatly appreciate at a time that was very difficult for me.
The store had good upkeep and was very tidy and organized. From what I experienced this location is staffed well and had no wait time. I would definitely recommend this AT&T store location.”
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“I had a very good experience with Logan, he helped me upgrade and trade in my phone and get the best deal for my needs. Will definitely be back to see him in the future”