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“I had a very good experience with Logan, he helped me upgrade and trade in my phone and get the best deal for my needs. Will definitely be back to see him in the future”
8:30AM - 8:30PM
3300 Robinhood Rd, Winston-Salem
Mobile Phones
“Mike McLean is fantastic to work with. Extremely knowledgeable and helpful. He recently provided assistance with a phone replacement. He made the entire process smooth and painless. Stay in the neighborhood with awesome phone service on Robinhood Road.”
“I found this place online, when I went in the guy at the window was so helpful and explained the process to a tee. I advised him I was not from the area & had went to another place which could not repair my sons ps5 so I googled this place. He offered same day repairs. They sent you a text when they start working and updated messages through the process. It was quick and done right. When I arrived back which was not long at all maybe a hour, he then plugged my game up and showed me the repairs on the screen. This place was clean, friendly, fast and very professional. I would gladly return and drive over a hour to go back to this spot. I highly recommend it to anyone needing repairs.”
8:30AM - 8:30PM
12216 North Carolina Hwy 150, Winston-Salem
Mobile Phones
“I always receive the help that I need at this store. Very knowledgeable and efficient staff.
John Johnson helped me with my phone today, and gave me some Great advice.
Kim Benson”
8:30AM - 8:30PM
301 Jonestown Rd, Winston-Salem
Mobile Phones
“Choose this location ask for Turner! Honestly answering our questions. Not experience at another location. We saved money upgrading our phone. So appreciate you Turner!”
8:30AM - 8:30PM
2885 Reynolda Rd Ste A, Winston-Salem
Mobile Phones
“Isaiah was so helpful! I’ve been to 3 different stores trying to get an issue with my phone sorted out and he was the first person who was actually helpful. Everyone in the store was very pleasant and polite, I didn’t have to wait around at all! Overall great experience.”
“Not only did they save me, to get rid of my headache over my phone, but they are also willing to help. Also, professional and smart!
Thanks,
A J MacFarlane”
“Mike was very helpful and happy to help and very nice ,they all were very nice I was very satisfied and pleased with the customer service , and I'm very pleased with my new phone 🙂👍🏾”
“Compared to what we experienced on 07/29 at the Kernersville location, complete POLAR OPPOSITE. Had not been in the store but a few seconds until we were greeted. About a minute or so later, someone checked us in, and we were being helped a minute or so after that. A model of what good customer service should actually look like. Not just because it keeps customers happy, but because it also keeps people from helping themselves to merchandise and walking out. I worked 18 years in retail. I know of a couple of different regional managers that I worked under that if what happened in the Kernersville store happened in one of their stores, EVERYONE in that store would find themselves looking for another job. And I do mean, EVERYONE!
Thank you for the very much improved experience compared to the Kernersville store.”
“I wanted to take a moment to highlight the fantastic experience I had working with Cory at AT&T. Cory went above and beyond in assisting me with transferring my phone to another account. From the very beginning, he was incredibly patient, knowledgeable, and efficient, making the entire process smooth and stress-free.
Cory’s professionalism and dedication to customer service made a real difference, and I truly appreciate how he took the time to ensure everything was done right. Cory is a valuable asset to the AT&T team, and I’m grateful for the excellent service I received.
Thank you again, Cory!”
“I went in for a screen replacement for my Samsung S23 Ultra. They quoted me $220 and 30 mins repair for a aftermarket screen.
After asking about the price she said she could drop it to $210. I thought I could beat that price so I called around a few different shops. No one could do better, the next best was $280 and then $300.
I came back and left my phone for a repair. I timed it cause I was in a rush and needed to leave the shopping area. It took them about about 45 mins but they did keep the price the same.
I'm writing this about 5 weeks after my purchase so I could make sure the screen works and was reliable. So far I approve and would shop here again. The screen isn't a one to one but does have all the functionality like fingerprint and dimming that I was worried about.
The shop has more cell phone cases than Ive ever seen anywhere else in my life.
The ladies that were running the shop were chill and straight up. Not exactly polite but not rude either.
My phone works great and I would go back to them for service. It saved me hundreds in the long run.”
“CeeCee Huffin is your go to consultant to resolve any and all matters with your AT & T account! She is truly gifted in explaining the details in a way I could understand. After being led astray at a different store, CeeCee resolved my issues quickly. 10 out of 5 recommend her!”
“The customer service was excellent. They explained everything very well and gave me incredible experiences. Diana was very kind and helped me a lot with the things I was interested in.”
“Best offers for phone, phone plans and bundles. This location has better promotions than other locations and set me up with 4 phones and service in less than 20 minutes. All unter $150.00. Don't go to other locations, try here first.”
“I called a few places they were over charging me then saying ill have to wait and stuff but until I called Adam he said it would take 10 minutes to change a screen and gave me a great price, and he took less then 10 minutes to replace the screen incredible. Fully recommend he is a professional and legit”
10AM - 8PM
2822 University Pkwy, Winston-Salem
Mobile Phones
“She is excellent. Lucy Sosa. She always get the job done. She always nice, she never cannot fix anything. She fix my phone every time and has patience with me when figuring things out. She is so adorable and loved.”
“I would like to thank Johanna for helping me and my not super tech brother-in-law set up his new cell service and his phone. If it wasn't for her I probably would have tossed the phone across the yard out of frustration ?. If you need help head her way.”
“As soon as I walked in he greeted me so professional. Handle my transactions with such care . Make sure I was good before I walked out the building. I will forever come to this store . Thank you manny”
“The lady at this store is amazing after being run around by the other store she helped me get the phone I wanted for my son for Christmas she went above and beyond to take care of me I recommend her and this store to anyone who wants service through boost mobile!”
“I had an amazing experience at totalwireless! From the moment I walked in, the staff was friendly and helpful. Yeferson made the entire process smooth and stress-free. I Highly recommend.”
“I go to this boost almost like clockwork every 3 years for a new phone for one reason or another, Ashley was so helpful and kind today! Thank you so much again!!”
“My experience was nothing short of amazing. When I walked in, I was the only customer. The first TMobile store had a long wait time so I Googled another and it brought me here. Staff greeted with smiles and great conversation. As other customers walled in, they were helped and nobody had to wait long at all, in and out! Jose and Marco are the absolute best. At one point, the process became really challenging and had me a bit nervous. Needless to say, when it was all said and done, I walked out very satisfied new customer! Hands down, I recommend this store! Thank you guys!”
10AM - 8PM
3619 Reynolda Rd, Winston-Salem
Mobile Phones
“I came into the store after my phone was stolen all my pictures of my mother in law that passed away were on the stolen phone the lady from another cricket store told me I couldn’t retrieve my account because I didn’t remember my gmail information. I decided to give another cricket store a try and came in Reynolda it’s very small store barley any parking but the customer service I received from the young lady working alone was exceptional she had a line of customers and juggling two customers at different computers and had a customer on the phone and she didn’t seem faced by the pressure after it was my turn and I explained how important my pictures were and I needed to know if I could get them back she told me she would try to retrieve it right after she was able to find out my account email and helped me reset password I was so grateful. The young lady name was Jessica or Jennifer from now on I will only go to this store and know that I am receiving the best customer care service keep up the good work cricket”
“I went in because I thought I had cracked my phone's screen. The man working said I had only cracked the screen protector and I just needed to replace that. I really appreciated his honesty and the fact that he didn't play on my ignorance to try and upsell me a new screen or new phone. I was impressed by his honesty.”
“I appreciate Kristina's CSR skills during the 5g update. I live in Atlanta and while here she called me and assisted me with updating my phone when the Boost associates told me I had to purchase ANOTHER PHONE! She saved me money and time and I appreciate her!”
“DeAndre is one of sales associates at this location and I'm telling you, his professionalism and product knowledge were indeed exceptional. In my opinion he should be a store manager as he handled 4 different customers flawlessly, being the only employee on site.”
10AM - 8:30PM
1085 Hanes Mall Blvd, Winston-Salem
Mobile Phones
“M Fakhar was an ex excellent rep for your company. He was so kind and helpful and he sold me a phone, case and screen saver. I sent to two other boost stores but they were not open. Thanks Boost .Mobile.”
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“While at the Verizon Store for other reasons, my husband took my phone to be checked for a charging issue. Casey inspected it, took care of a couple of things and then sent him on his way, refusing to let him pay anything. Very great service! Will definitely come back when we need additional service on our devices!”