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“When I arrived late in the afternoon, the ladies who work there were being verbally abused by one of the most demanding customers I've ever met, yet they were kind and courteous. A little kindness and a thank you go a long way in life.”
“Staff are very courteous and helpful. Veda Shermer is such a blessing. She greets me personally and always offers alternatives if I am uncertain what is the best route.”
“Amazing customer service! My daughter and I got a her a passport today and the lady who helped us went above /beyond to show us kindness/great customer service/ and very professional! It was breath of fresh air! I wish I would got her name she needs a raise ! Thank you”
“Every time I go here, everyone is super helpful! Today I had to mail some very odd shaped boxes and the people working all told me a few different good ways to pack it since they didn't carry the size box I needed. It worked out perfectly, I have never had an issue come up at this post office. Everyone is always so kind and helpful!!”
“Greatest Post Office Ever!! Everyone is helpful, friendly, and kind. Love the Postal Service which provides a service to the community at a lower cost than other delivery services. What other service is only 73 cents to move a letter from the East Coast to the West Coast or beyond (Guam, Puerto Rico, US Virgin Islands)? Thank you Postal Employees for not staying home during the Pandemic and for powering through to provide customers with a vital service. You risked your own lives and your families lives to give great service to the residents of Lewisville. God Bless You and Thank You very much.”
“Whole crew did a great job today with handling my address change. Very polite, and helpful,including the 2 supervisors and front desk clerks. Thanks!!! Keep up the great work!!! 27103”
“Friendly staff. They've improved their signage, perhaps in response to an earlier reviewer? (See photo.)For full-time RVers: They do accept general delivery mail.”
“We had a package that was delivered but could not locate it. Called USPS support and opened up a case. Less than 5 minutes later David called us, gave us the exact description of where the package was left, and we were able to resume assisting customers with getting their devices fixed. Thanks to the driver for being so descriptive of where the package was left, but also to David for the call and relaying that information to us. Have never had a bad experience with this office and appreciate all of the help. Thank you all!”
“This is an extremely busy post office. These ladies are overworked. They are not rude but professional and in order to service everyone they have little time to play babysitter. I visit this location weekly and these ladies know their jobs inside and out. The customers are lacking many times and attempt to treat the workers disrespectfully. No sir, no mam. Many complaints are related to tape supply or lack of...BRING YOUR OWN SUPPLY OF TAPE. This post office is in the business district and serves customers with large mailings. It is not the neighborhood post office. These ladies don't have the luxury to hand hold. Thank you and you're welcome.”
“This place has lots of 1 star reviews, but I personally had no issues. I thought the man that helped me was very kind and it was an easy and quick process to get all of my packages shipped out. I shipped 28 things between boxes and packets and he was very helpful in getting everything scanned and sent off. No complaints from me. They were the only post office open when I went too which was amazing!”
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“Doug and Wendy are the best client service professionals I've ever connected with and my business has taken me across this country. Wonderful having such outstanding folks right here at home taking care of us!!!”