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“I am more than satisfied with the service that Ms. Shannon Atwell has provided me. She has been very helpful. It’s a rare thing to discover a bank that genuinely cares about the people it serves and Nova is that kind of bank. They’ve always shown me kindness, respect, and a friendly service. I can’t recommend them enough for all your banking needs – you won’t be disappointed!”
“For two years SECU has helped me with a mess of issues. I travel for work, my IDs are rarely up to date, I often have out of state paper checks and on and on. Every time I have an "issue", the tellers are so nice. They are knowledgeable and know policy so they can help me, or help me help myself.Things were so hectic during covid and getting documents, they always helped. Never made me feel as stupid (as I was) or problematic. I made a mistake using a diff prominent cu for my primary monies. SECU even helped me fix the errors THAT other place caused.Being new to Charlotte, I opened 3 bank accounts. You never know a good bank until you've had quirky situations. I've been able to see firsthand how SECU is superior to the others I'm now closing.I referred nearly all my coworkers. Many got better home and auto rates and even tell me abt benefits I didn't know of. I'd just like to share this is a good place... no glitz and big commercials or "stadiums", but professional, reliable and accurate in accounting... employees are kind. Who gets that anymore?”
“At first, I was just looking for a local bank so I could set up direct deposit for my paychecks. I'm very glad I picked this bank. The banker who helped set up my account, Ms. Linda, has went above and beyond to help me and educate me on any available resources that I've asked her about. She contacts me periodically to see if I have any questions. She's helped me to get the most out of my account. She even helped me set up my mobile banking app and my biometrics log in which I didn't know how to do. I appreciate her help so much.”
10AM - 6PM
150 Concord Commons Pl SW, Concord
Banks
“I've been banking here since 2013 and I've never had a problem. The staff has always been attentive and helpful. The features Woodforest has suits me well, especially the fraud protection. I'll probably be a customer for as long as they're in business.”
8:30AM - 5:30PM
60 Raiford Dr NW, Concord
Banks
“Thankful I have only banked with this institution since December 1997. Today, my mind changed about their customer satisfaction skills and employees' attitude.”
“The people at this location are AMAZING! My employer gave us a paper check last minute and I needed so badly to cash my check before they closed at 1pm.. this bank is about 40 mins away from me. I called at 12:28 and Bryce was so calm and assuring. I just knew that Christmas was going to be sucky this year but he let me know they would wait for me to get there and cash my check! Even after I arrived he was still waiting at the door for me to get there and came to make sure I was the person that called! Love this bank! I don’t have an account here but I am going to get one thank to Bryce and the nice lady that cashed my check! Merry Christmas ?”
“I have never had bad service with this fine group of people. It's much more than just a place to cash your check. I've been a customer with this bank for over 20+ years. Back when the banks were "Bank of Stanly" in Albemarle,NC. If you've never met the employees that work there, take the time once in a while & skip the drive thru. I promise you, this local hometown bank will do more for you than any other financial institution around! Check it out!”
9AM - 5PM
660 Penny Ln NE, Concord
Banks
“Absolutely The Most Friendly Bank. The Customer Service is Outstanding!! If you would like to open a New Account, CD and/or Money Market Account Please call and Set up an Appointment. Also If You Want To Find The Best Rates For CD's Etc. , Where You have A Bank Branch and Everything Isn't Online, This Is The #1 Rated Back With The Absolutely Best Rates You Can Find!! The Bank is Open Monday thru Friday Only, except Closed on Most Federal Holidays.
Congratulations on Finding A Top Rated Bank, (FDIC), That Truly Will Help You With All Your Savings & Financial Goals!!!!!”
“Our church has been using F&M at the Concord branch for several years now.You could not ask for nicer more professional people to deal with.I was so impressed with the level of service we started doing business with them personally.Cabarrus and Rowan counties are blessed to have a local bank like F&M Bank..”
“I live close by & visit fairly often. It’s never a long wait & the staff I’ve worked with are all kind. I see bad reviews but appears from 4+ years ago or from ornery folks who only leave bad reviews. I’d recommend visiting this branch.”
“Wonderful service and people. Very personable and much better than the big name banks in my opinion because they actually treat you like a person with respect and dignity.”
9AM - 5PM
368 George W Liles Pkwy NW, Concord
Banks
“Outstanding service! Thank you Channel! We are relevantly new customers to BOA. We had a few questions/issues with our new account so we scheduled an appointment online with a banker at this location. Luck was with us getting Channel. All issues addressed very professionally but also made us feel so comfortable. Thanks!”
“I’ve been with Fifth Third for years, other than giving slow service I have no complaints with the bank, but boy oh boy do the Fifth Third 360 card customer service really needs to be vamped up. It’s easy to use and I like it for using online. But, they are not very customer friendly.”
“The 24-hour ATM does cash and check deposits. The drive-thru has a 9 ft clearance and is kind of narrow, so vans with ladder racks need to be careful. My first time going inside, I had to wait a while, but the customer service was really good.”
“I saw all the bad reviews and expected a terrible experience . QUITE the OPPOSITE! The staff was very courteous and the branch manager went above and beyond to help me out with a family situation. I’m not a Wells customer and yet they treated me like a family member . Great job team !”
“Personal banker Isabel L., went above and beyond with my banking needs..
I needed help at the bank and she took the time to assist me..
Also, manager James B., was extremely professional and helped with a notary request.
They both made a stressful day easy for me.
G A”
9AM - 5PM
31 Union St N, Concord
Banks
9AM - 5PM
50 Union St N, Concord
Banks
“Caitlin is the associate personal banker. She is phenomenal. I ran into a predicament with my business account and had to set up a new one on the spot. She assisted right away and really took care of me. She will forever be the banker I use at Wells Fargo. I highly recommend you use her.”
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“The assistance manager Joy Penk was awesome in helping me with issues I have with my bank card. Customer service skills is at the master level. We need more people/ workers like Ms Joy.”