FedEx Ground receives mixed reviews about its service and operations. Some customers report very helpful and amazing employees at the warehouse location, who assist with issues and customer pick-ups. However, other experiences highlight significant problems. Drivers are described as lazy, with packages delayed multiple times and marked undeliverable without valid reason. Customer support is criticized for providing incorrect information and having no clue, contradicting the actual availability of a customer pick-up area. Internal company practices are also noted, with hardworking employees facing unfair regulation of their hours. While some appreciate the efficient shipping and tracking through difficult conditions, others conclude that the rest of FedEx is a joke, with management allowing unacceptable behavior that forces customers out of the way.
I have been waiting of package since December 4, 2025. this December 10, 2025 and still no package. I have called FedEx everyday since Monday, December 8. 2025 when they left a doortag saying no one was available and that was a lie. I was home. Was told it would be there by day end next day. I have been told everyday no... read full comment
August 2026
I have no idea what is going on with my package, but leaving Concord and going back is crazy! Guess my grandson wont have new shoes when school starts after all. This is BS. Regular mail would have been faster.
June 2026
Package supposed to be delivered last Thursday, then this yesterday, then today, still not here. Now scheduled for tomorrow but I have Zero Faith. The box is 108 lbs. Just back in the driveway and I'll lift it at 63yrs old if I must.
