Signmaking in Concord, NC

“This review is long overdue! The whole team is amazing! They did a great job with my business cards and other promotional items. I've also referred my clients to them, always with great results. Shout out to Kathy, thanks for all your help! Jorge is awesome and really takes care of clients making sure everything goes smooth. Again, thanks, Jorge, Kathy and the team!”

“Recently purchased a new vertical banner for personal publication. Quality was excellent, far beyond what I had imagined. Highly recommend Purple Star Signs, awesome guys to work with!”

“Emily was so kind to every person who came in during my customer care experience. What an amazing way to start everyone’s day! Thank you, Emily!????”

“Why this FedEx Office has 3.2 stars is a mystery to me. I've been using them for an annual conference since 2023 and they've always done a wonderful job on the banners, posters and marketing materials I've sent them. If I need a custom order, no problem, they take care of it. Today, I couldn't find a lost receipt from a month ago, and with a little information from me, Lisa was able to find the receipt and email it to me. Everyone I've ever interacted with at this location has been kind, helpful and professional.”

“Super helpful! Amazon didn’t notify me that a package required a signature so they left a note with here the package would be. Came by later that evening to pick it up and they were super helpful through it all. Strongly recommend if you need to drop off a package as well.”

“I visited FedEx yesterday in an attempt to intercept a package that was moments away from being delivered to an address I haven't lived at in years. I had ordered a Kate Spade bag, and somewhere between checkout and confirmation, their website decided to take a creative approach to my shipping address. Customer service wasn't able to update it, and neither FedEx chat nor phone support could assist due to the way the package was shipped.

With the clock ticking and my bag already out for delivery, I ended up in a small room at the FedEx hub, borderline panicking but still hopeful. I picked up the phone and explained my situation to Alan, who within minutes-became the hero of this entire story. After asking a few questions, he reached out to the route manager and somehow worked enough magic to have the driver notified to return my package to the station after finishing his route.

Alan explained how busy the drivers were and let me know when I could come back to pick it up. I returned today, and the moment I picked up the receiver, he remembered me immediately. My package had arrived safely, and after verifying my ID, Alan told me to hold tight while he brought it to me. And then, like the legend he is, he rolled up on a golf cart-package in hand, professionalism on full display.

Alan, thank you sincerely for your exceptional service, your patience, and the care vou showed on both davs. I was so excited I almost gave you a big hug, but I decided to keep it classy and professional.
As most other reviews show, FedEx and I haven't always had the smoothest history. But after years of working with customers myself, I've learned you truly get more bees with honey! Some of us could stand to remember that.

Thank you to Alan and to all the FedEx drivers who work incredibly hard day in and day out. You are appreciated more than you know.”