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“This review is long overdue! The whole team is amazing! They did a great job with my business cards and other promotional items. I've also referred my clients to them, always with great results. Shout out to Kathy, thanks for all your help! Jorge is awesome and really takes care of clients making sure everything goes smooth. Again, thanks, Jorge, Kathy and the team!”
“Great place for ALL mail and package needs. If you need to ship UPS, FEDEX, USPS, etc they can do them all. Plus the staff there has always been very friendly and helpful.”
“The store clerk called me to confirm the shipping label. I sent my elder aunt to drop off and it came with two different labels. The store clerk found my number to confirm the correct one. I was then able to still get my work equipment sent off at a timely manner.”
“Why this FedEx Office has 3.2 stars is a mystery to me. I've been using them for an annual conference since 2023 and they've always done a wonderful job on the banners, posters and marketing materials I've sent them. If I need a custom order, no problem, they take care of it. Today, I couldn't find a lost receipt from a month ago, and with a little information from me, Lisa was able to find the receipt and email it to me. Everyone I've ever interacted with at this location has been kind, helpful and professional.”
“Emily was so kind to every person who came in during my customer care experience. What an amazing way to start everyone’s day! Thank you, Emily!????”
“The lady knew exactly what I came in for and pointed me in the direction I needed to go to drop off my package so it was quick and easy! I really appreciate that!”
“Shaia (spelling) was the only one in the store when someone was on lunch. She was a Rockstar. There were 8 in line and she just handled it with grace. It was clear she's great at her job and she showed everyone in there that she cared about our time!”
“Had a great experience today and great customer service from Anthony ☺️ He was very kind, patient, and helped me find exactly what I needed after I was pacing the aisle a few times haha!”
“Super helpful! Amazon didn’t notify me that a package required a signature so they left a note with here the package would be. Came by later that evening to pick it up and they were super helpful through it all. Strongly recommend if you need to drop off a package as well.”
“I visited FedEx yesterday in an attempt to intercept a package that was moments away from being delivered to an address I haven't lived at in years. I had ordered a Kate Spade bag, and somewhere between checkout and confirmation, their website decided to take a creative approach to my shipping address. Customer service wasn't able to update it, and neither FedEx chat nor phone support could assist due to the way the package was shipped.
With the clock ticking and my bag already out for delivery, I ended up in a small room at the FedEx hub, borderline panicking but still hopeful. I picked up the phone and explained my situation to Alan, who within minutes-became the hero of this entire story. After asking a few questions, he reached out to the route manager and somehow worked enough magic to have the driver notified to return my package to the station after finishing his route.
Alan explained how busy the drivers were and let me know when I could come back to pick it up. I returned today, and the moment I picked up the receiver, he remembered me immediately. My package had arrived safely, and after verifying my ID, Alan told me to hold tight while he brought it to me. And then, like the legend he is, he rolled up on a golf cart-package in hand, professionalism on full display.
Alan, thank you sincerely for your exceptional service, your patience, and the care vou showed on both davs. I was so excited I almost gave you a big hug, but I decided to keep it classy and professional.
As most other reviews show, FedEx and I haven't always had the smoothest history. But after years of working with customers myself, I've learned you truly get more bees with honey! Some of us could stand to remember that.
Thank you to Alan and to all the FedEx drivers who work incredibly hard day in and day out. You are appreciated more than you know.”
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
“I will literally drive out of my way just to go to the Afton Ridge UPS Store, because of what a great job they do. Every time I go there, they are always friendly, knowledgeable, and helpful. I go there for all of my printing and shipping needs.”