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“Yesterday on 12/13/25 my Aunt and I were out looking for a new mattress set for her at another store that I won't mention the name of. To me the prices at that other store were extremely outrageous, so I suggested that we go to Mattress Firm which is located in the same vicinity. We walked into Mattress Firm Concord and Shannon T. met us at the door and was the ABSOLUTE BEST salesperson we have encountered in a very long time any where! She gave outstanding customer service! She was knowledgeable, helpful, patient, kind, and courteous. She felt like family by the time we left! A pure pleasure to work with. The store has a large collection of merchandise and they have options for what you can afford (your price range)! They also have the best deals and sales! Don't take my word for it... go see for yourself. You'll be glad you did! Ask for Shannon too! She goes above and beyond and we really appreciate her!”
10AM - 8PM
301 George Bay Ct #300, Concord
Furniture Stores
“I can't say enough good about this store. The staff I've worked with (Doel & Teonia) have been super. Good prices, good service, great place to do business. Jim K”
“I was fortunate enough to have Eric as the salesman who helped guide me through all of the mattresses, brands and features that I needed to find the right one for me. He was extremely patient and answered all of my questions and concerns. Eric is a true professional and I really appreciate what he did to get me the mattress for me! He is a true asset to your company!!”
“I've been with Kimball's for years I bought a lot of stuff from them I went in there last week that many fireplace heater because I was in there maybe 20 minutes all together all of them were great at the store two guys who deliver a fireplace the next day they called me ahead of time let me know what time they'll be there they were there on time two guys that delivered it was great and very nice”
“Joel has been helping us with furniture selection and placement for several years and we highly recommend Carolina Interiors of Concord. From the first encounter he was very helpful listening to our needs and always finding the right solutions.
We enjoy working with Joel and J.C. because they show and explain how things work together and are great people to know and do business with.”
“Steve was our salesman. He was very kind, patient and very knowledgeable. He was not pushy, which I liked very much. Because when it comes to pushy sells people, I'm out the door. He let us take our time, and discuss without being worried about making a sale. If I ever need anything else in the future, we will definitely see him again. If I could give him 10 Stars I would!
Thanks again Steve,
The Rushing's”
“Everyone in the store was SO friendly and inviting. We have had Sleep Number for almost 18 years and would never go back to a regular bed! Came in to ask about a mattress topper for our Climate 360 and left with that plus new sheets .. absolutely can’t wait! Thank you again!”
“Lisa was an extremely talented and knowledgeable professional who was readily available whenever we needed her. In addition, she has a great personality who is down to earth and a joy to work with!!”
“Great place to deliver. In and out in 2 hrs. Located in shopping mall. Didn't have any problems parking overnight, plenty of places to eat nearby. See photo for delivery instructions. Truck stops/rest areas nearby but small and full early.”
“We chose Efird’s for unique lighting options. Marti was very helpful every time we called or stopped in. Their installation crew were fantastic and they even hauled off our old lighting fixtures. I would definitely recommend and use them again!”
“Kyle made mattress shopping so simple, he was knowledgeable about every product in the store and patient with all of my questions. Then he worked hard to get me the best pricing and quickest delivery available. I would highly recommend to anyone in need of a new bed to ask for him personally.”
“Joseline at this location was AMAZING! Helped me search for something on multiple aisles and was a delight. Very courteous and I appreciate the wonderful experience!!!”
“AARONS IS EXCEPTIONAL CUSTOMER SERVICE. SPECIFICALLY MR. LENARD. OUTGOING, friendly, professional and most import to me, he was kind and had a smile. At the store by himself, phone ringing nonstop, he didn't complain once, was so nice to everyone, and took the time to explain all questions I had. And gave my 9 month old sweetbean Son a little soccer ball.In the world today when folks are so darn rude and angry and complain, this was an exceptional experience and above and beyond customer service. This gentlemen should be recognized.Thank you!”
“The store was very clean and fully stocked with the items I needed. Also, Eggland's Best were $10 for 18 and I've seen them for $14 in other places. Good deal during the egg shortage.”
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“We had a great experience at rooms to go today. Randy was very helpful and let us browse for as long as we needed and was available as soon as we had questions. He is very knowledgeable and polite. Do yourself a favor and ask for him next time you’re in the market for some furniture!”