Levi's Outlet Store in Concord offers a wide selection of iconic American style clothing, including men's and women's jeans, tops, trucker jackets, and accessories. Customers appreciate the store’s large variety and the quality of products. The staff is highly praised for their excellent customer service. Claire and Suzanna are known for being attentive, kind, and warm-hearted, providing helpful and friendly assistance. Matt stands out for his impressive knowledge, kindness, and helpfulness, making shopping a great experience. Ivette, the store manager, is considered the best ever, and her colleagues, including Matt, are also highly regarded. During sales events like Black Friday, the store offers up to 50% off on almost all items, with many sizes still available. The store is often busy but remains tidy, and checkout is quick, with friendly staff ensuring a smooth shopping experience. Overall, Levi’s Outlet Store is praised for its great selection, helpful staff, and enjoyable shopping environment.
The customer service experience was wonderful the staff was very helpful and made me feel excited to be shopping and finding the right pair of jeans
June 2025
I brought the same size pants but the beige 501 didn’t fit at all. This have never happened to me and Levi’s. I am totally confused how one pair fit but a little lose because that’s what I wanted.
April 2025
The staff is great and the range of sizes of is good too!
