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“The best experience I had in this store !!! Thank you so much Casey ☺ you are amazing!! You helped me out so much !! Definitely coming back to this store !!”
“Amazing selection and top-notch customer service! Carolayna gives such helpful guidance in addition to taking spot-on measurements. It’s always a wonderful experience from start to finish!”
“Great choices for clothing for the whole family. Love the rewards for being a card holder.
Great prices and sales! Customer service from my cashier was lacking today. :(”
“Clean store and great staff. Wen was super friendly and incredibly helpful without making me feel like I was being addressed every two seconds. He set the standard for great customer service!”
“I had a great experience at Boot Barn while searching for new work boots. They have an excellent selection, and the staff was incredibly friendly and helpful in finding the right pair and foot cushions. I found the perfect boot that is both comfortable and reasonably priced; the quality has proven to be top-notch!”
“This was my first visit to Brooks Brothers at Concord Mills. They were running a great sale, which gave me the perfect opportunity to browse and see what they have to offer. I took plenty of photos to give others a better idea of the selection.
I’ve always associated Brooks Brothers with quality, and that definitely holds true here. The only reason for my four-star rating is the lack of customer engagement because I wasn’t approached to see if I needed assistance.
I’m hopeful my next visit will be a better experience.
Happy Exploring,
Josephine Local ?”
“Love Hot Topic, always have a good stock of new styles. They have a great selection of on sale clothes which I love. Great atmosphere and staff have always been helpful and extremely nice.”
“Excellent customer service. Been shopping here since 2007. The owner and staff are Excellent. Muhammad is one of the best employees and always take care of me. Never had problems with the quality of clothes always fit perfectly.”
“Ms Angie was AMAZING !! Customer Service was on point she was able to make it possible to look great for an event and all in the same day we purchased!! Talented !!!”
“I had a wonderful experience here at Buckle this week, and I have the girls who work here to thank for it-particularly Melody! I went in with the intention of buying one shirt, but I left with five new tops that are exactly my style. I wouldn’t have found such fun new tops without Melody’s help because she knew the store’s inventory like the back of her hand. If I had been left to browse on my own, I probably would have left with one thing without seeing what else Buckle had to offer.
Melody also sorted through a ton of denim pants and shorts for me while I was in the changing room. Unfortunately, for a girl with a long torso and shorter legs, finding flare or bootcut jeans is a struggle. Thankfully, she informed me that Buckle offers free alterations which I had no idea about.
Overall, I’d definitely recommend this place to anyone needing a wardrobe refresh. Thanks again Melody!”
“This place is great! Top brands sorted by color and then size. Watch for a single number 1, 2 or 3 on the tag. There are more discounts based on the day and if the tag has one of the numbers that corresponds with the day you're there. Be cautious of the true sizes, make sure they fit first. 2 times in a row I bought my size and was way too small. Could of been juniors with adult, not sure since the tag didn't indicate this. In all, a must go for discounted sporting apparel.”
“I went into Lucky Brand just browsing. Trey that worked there was so nice, full of energy and eager to help. I ended up leaving with nothing but then later coming back to purchase some items and Trey not only helped me but encouraged me to try a shirt on I wanted to order but it was so stinking hot I was like no way am I trying something on but he was so nice and was like “look, I even have a cool zone waiting for you” and it was cool area with a fan circulating so I tried it on and ended up ordering what I wanted. He was so nice and had me phenomenal energy. Please go to see Trey if you’re in this store!”
“I always love coming to the store, my last purchase was these wonderful little triangles and circles that allowed the sun to come through. This store just invites the Earth into your home. I know that may sound cliche, but it really makes you feel as if you're bringing in those moments that tool created moments to just stay allows these moments to stay!”
“Claire and Suzanna gave me such great customer service today. I spoke to them each on seperate occasions, asking them both random questions. Neither of them could have been more attentive, kind and just warm hearted. Answering my questions with intellect and just awesome energy. Will be back just for them. I hope I got Suzanna’s name right! Wish them nothing but good things!”
“I was looking for the v shape leggins and this store did not disappoint! Found the leggins and some other items that were 70% off...winning! I've never heard of this store until I went to the mall, but I will definitely return. I was also able to get 25% additional off for signing up for the mobile notification.”
“I always have a great experience at Khol's...Staff is professional, helpful and nice especially the Manager James S..He is definitely supportive to the customers....Thanks Khol'sfor providing great quality customer service...”
“We had a great experience at this Banana Republic Factory store in Concord Mills. We had earned some rewards from using our Gap credit card so we spent some of it here.
Ashley whom we met when we walked in was awesome! She kindly approached and helped me find a merino wool sweater for our son who is a junior in college. He’s hard to shop for but this was a classic sweater perfect for Spring. Ashley was quite patient with us as my husband and I debated about colors of the sweaters. Glad we finally came to an agreement on neutral gray. Classics are the best!
Happy Shopping ?️
Josephine Local Guide”
“I loved the employees here they are so helpful and kind I needed to order a different size online and one of the employee were so kind and helpful abt that as well five star!!”
9:30AM - 9:30PM
8050 Concord Mills Boulevard, Concord
Mens Clothing
“I love, love, LOVE this TJmaxx/homegoods, but when we were in here this past weeked I had to put all of my stuff up due to the line being to the back of the store. If you have a combined store, please add more registers on each side.”
9:30AM - 9:30PM
8050 Concord Mills Boulevard, Concord
Mens Clothing
“Passion and Caitlyn were amazing! I came to look for an outfit for my engagement photos today. I asked Passion for her opinion (because I came by myself) and she was honest and helpful. When I came out of the dressing room, passion and Caitlyn helped me find matching jewelry! I had such a great experience today”
“This is a good size J. Crew Factory store. It seems to have a pretty nice selection of merchandise. I feel like the one on Park Road in Charlotte has a bit more to offer but maybe I’m just partial to it & the outstanding customer service they usually offer.
You can never go wrong in J. Crew fashion especially at a bargain.
Happy Shopping ?️
Josephine Local Guide”
“I went into the store on a Wednesday morning: No crowds. When I go there I was welcomed by Kyle who was busy unpacking the new shipment. Even though he was obviously busy and alone in the store, he tended every position with ease. I went into the store to return some jeans I ordered online that were too big, he looked at the pants and me and immediately knew my size. I described the pants I wanted (bc he didn't have a smaller size in the pants I returned). He went to the back and came out with the 2 pairs of pants that fit perfect AND were the exact style I was looking for. Great service, great selection.”
“Management was super great! I saw an item was in stock online but couldn’t find it, & a manager went to the extra warehouse to get it bc it wasn’t in the back. Also made sure I got the extra discount bc it was a few $$ cheaper online. Super great customer service.”
“H&M is offering great deals for men, women, and kids, especially with the New Year sales going on. There’s a wide variety of trendy and affordable clothing to choose from. The store was well-organized, and overall it was a very good shopping experience. Definitely worth visiting during the sale season!”
“Visited Michael Kors during a special promotion and got a 20% discount on the entire store, which was a great deal. The collection was nice and well organized. However, the store felt a bit understaffed during the holiday season, so service was slightly slow. Overall, a good shopping experience, especially with the discount.”
“I stopped in at footlocker to get my son a couple of items and I found out that they have some great pre-holiday sales going on. Whitney was the sales associate that assisted me and she was very knowledgeable of the products they had in stock, she helped me select some really nice items. I also noticed some new Adidas colors that are not even in stock at the Adidas store, so don't sleep on footlocker for the latest styles and colors!”
“Excellent customer service! The staff was friendly, helpful, and made my shopping experience easy and enjoyable. Great selection, a welcoming atmosphere, and I’ll definitely be back. Highly recommend! Ask for Jeff C.”
“Pretty cool place. It’s just not how I remember FYE. The whole store is taken over by anime and they were blasting awful music while I was in there. I know people have different tastes, but wth.”
“Had a great experience there today. Came in to do shopping around an hour before closing and was already in the fitting room around 5:30, Ron allowed me to take my time and even helped me and my boyfriend out at the register. He was very friendly and talkative. Thanks Ron!!”
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“Kitkos is an exceptional store that consistently delivers both outstanding products and an incredible customer experience. Woo and his mother are absolutely wonderful—professional, welcoming, and genuinely passionate about what they do. Every visit is a pleasure.
We shop there whenever we can for their essential oil perfumes, whipped shea butter, waist beads, and so much more. The quality is always high-end and thoughtfully curated, with attention to detail you can truly feel. Kitkos stands out as a truly unique shop, and it is easily one of my favorite stores in the Charlotte area. I highly recommend it to anyone looking for premium, one-of-a-kind products and excellent service.”