Lucky Brand, a clothing store, is praised for its exceptional customer service and knowledgeable staff. The store's employees, particularly Trey, are described as friendly, helpful, and going above and beyond to assist customers. Customers have had great experiences at the Concord Mills location, with the staff being knowledgeable about the products and making excellent recommendations. The store is known for its quality jeans and diverse selection, providing a consistently positive shopping experience.
Had a great shopping experience. Im a quick shopper and knew the style, needed to try size. Trey came over grabbed the size I needed and let me try on real quick. Super polite person. Specifically asked his name because I value a good experience and wanted to recognize him.
November 2025
Got a pair of jeans for Christmas today and the staff was so friendly and willing to help! Easy in and out.
May 2025
A shout out to Trey at the Concord store. We were there Monday and he was not only helpful but a truly good person and a great sense of humor.
