“Lori and Nelson are the best!!!They always make time for me and my family’s banking needs. Professional and always smiling. With banks being what they are these days, it’s nice to find people that bring back the neighborhood feel.”
“I opened an account here recently for a new business I opened. Thomas was the guy who helped and he's been amazing.
There were a couple of glitches setting stuff up (not on the branch's end) and he's been there every step of the way to make sure everything is working their end.
Great place to do business.”
“I recently had the pleasure of working with Tonya, and I cannot praise her enough for the exceptional support she provided in securing my loan. From start to finish, Tonya’s professionalism, expertise, and dedication were evident.
Tonya took the time to thoroughly understand my financial situation and needs, guiding me through each step of the loan application process with clarity and patience.
Her proactive approach and attention to detail significantly reduced the stress typically associated with securing a loan.
I wholeheartedly recommend Tonya to anyone in need of financial assistance or loan services. Thank you, Tonya, for making this experience so positive!”
“Can't say enough great things about the service at this location and especially to Justin Sessoms! I was helping a friend of mine who needed to make a transfer from his business account to an account at a different bank. Justin did a great job of helping get the transfer done and then later in the day (just before closing time) when my friend needed to return to the branch to complete the transaction. This is what great customer service is about!”
“In a world where everything is automated, and we, the consumer feel like a number, especially in banking, United Community Bank in Cornelius is top notch, superb. Harrison and Carol go above and beyond for a true client banking relationship. You’re not a number at the Cornelius branch, you are a person and they know you, say hello and assist you in any way possible. Everyone knows this is rare be sure to reach out to Harrison and Carol today! You will not regret banking with UCBI Cornelius!”
“The folks at the Cornelius Truist Branch are amazing! I don't live in Cornelius but I will go out of my way to go there for any type of transaction that requires a visit to the branch. They are fast, efficient, helpful and - most of all - always cheerful and welcoming! I've been there when it's quiet and I've been there when it's busy: customer service is always top notch. Thank you!”
“Closing an account without an appointment was impressively quick and simple. I had set aside a couple of hours, but from waiting in line to resolution took less than 30 minutes! Jennifer was very helpful and personable. She asked what I needed while I was in line and just happened to end up being the one who assisted me. Funds were available immediately. This transaction was pleasant. I would visit this location again and highly recommend for in person services ⭐”
“I just love this branch. Sarah Rhodes really goes above and beyond every time I come in there. Taking a lot of time out of her day to help me with multiple issues that I’ve had. Everyone there is super polite and helpful and kind.”
“This location no longer has any tellers or typical banking services. The staff is very helpful in doing their best to alleviate this rather large portion of why most people go to a physical banking location.
It’s a shame to see PNC go the route of other banks in removing the teller in favor of the “money making” portion of the business. The favorable rating is for the service received by the staff, not for the available services at this location. The unfortunate reality is these physical locations are slowly dying and it will eventually cause me to re-consider other institutions despite an otherwise great many years as a PNC customer”
“I have been with Regions for over 20 years. First started with them when we moved to Florida. Never a problem, always helpful and very welcoming. Kept my account when I moved to NC four years ago. Today, I stopped in the Cornelius branch. Again, extremely helpful and welcoming. I'll never change to any other bank!”
“I had a great experience with Fifth Third, I walked right in on a Saturday (Veterans day even!) and the banker there signed me up for a checking and savings account with no appointment. She was experienced, knowledgable and super personable. They have an acct with no minimum balances, no fees, and options for credit cards.”
“This branch is full of amazing staff ! Jennifer went above and beyond to help me with a car loan ! Was the best experience I have ever had with a loan and she made the process simple fast and wonderful! Thank you so much I truly appreciate it !”