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“My NEW car got rear-ended; only the second accident in over forty years! I had no idea of what to expect but Josh patiently explained the entire process and kept me informed throughout. Unparalleled service! I could not have asked for a better experience. I swear the car looks better than it did when I drove it home from the dealership!”
“My rental car experience was very pleasant. The vehicle was clean and well taken care of and the customer service was professional and friendly. I will definitely use them again.”
“Harrison is a pleasure to work with! He got me into a really nice ride even though I booked my reservation last minute. I cannot say enough amazing things about my experience with Harrison. His customer service is top tier and he deserves all the credit for making my rental experience smooth and worry free. Thank you so much Harrison!”
“There was very professional.They got me in a quick, got me out of there.I sat down for like a moment and they took me out to my car.It was clean.It was what I was expecting.It didn't smell like smoke.So cheers today are professionalism and how work , knowing the customer !”
“I will definitely be using this business again. The employees are conscientious, polite, and very thoughtful. I initially reserved a truck for a move and was informed that none were available. Then about 30 minutes later, I received several phone calls and And messages that someone had turned in a truck and I could have it if I still needed it. They could’ve easily done nothing. And when I went to pick up the truck, everybody was wonderful. I can’t say enough about how pleased I was with the service. It may be a small business, but they go out of their way to be kind and helpful.”
“Good experience!, super nice employees they were not rude only downside was that some things were incomplete so they did come 2-3 days foward because first time they was missing the frame, the side boards and front foot boards and the mirror for the dresser like the picture but the man called the store manager he said the bed didnt come with those things and the dresser didnt come with the mirror and the only thing left is for the other guy to come to set up some pieces on the bed and we fix the situation other then that those 2 people were so nice and helped as much as i could i personally think it would be better if the company would make it more organized for the delivery people to come and do things without inconvenience or issues i do not think that it is the fault of the delivery guys they are just doing their job but it would be better if the company did their part and organized things for the delivery people. Thank you guys either ways the rooms are beautiful!?☺️”
“We will be using be using Avis for all rental car needs. We had bad experience and other rental fall through the day we were to leave and Avis was able to get us in a wonderful van last minute for our trip to MN.”
“I love renting from this location. Shabbir is very helpful, polite, and attentive when it comes to my vehicle interest. I will definitely continue renting from Avis in Durham.”
“Reserved 12’ truck. Truck is clean, I drove 500 miles without any concern. Truck backside shutter has lock holder. Easy to drive on any roads. 12’ truck has four wheels. Also reserved hand truck which made moving fast.”
8AM - 5PM
3601 Hillsborough Rd, Durham
Car Rental
“Awesome staff. Hertz out of all the other rental companies in this area has the best customer service. They’re very friendly and quick. Others generally make you wait for long & aren’t that friendly, but the employees at this centre are superb. Would love to see more EV options though, as I can never find one here.”
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“We were especially pleased by the sales rep. AJ. While the dealership claims transparency, it was upsetting to learn that the online window sticker price was lower than the actual window sticker at the dealership.”