Cricket Wireless Authorized Retailer in Durham is known for its friendly and helpful staff. Customers appreciate the warm and patient service provided by the store manager, who has a smile that brightens their day. Ms. Alondra Rivera stands out for her sweet and helpful attitude, taking the time to assist customers with their phone issues. Another employee, Joumana, is noted for her impressive knowledge of products, programs, and pricing, making challenging situations easier for customers. Her excellent customer service skills, along with her training of new staff, highlight the team's commitment to providing a positive experience. With plans offering unlimited talk, text, and data, Cricket Wireless is a reliable choice for cell phone service.
I visited this University store on 12/142023 and spoke with Ms. Alondra Rivera. She had the sweetiest and most helpful attitude. My phone was acting up and she took her time to help me out. She has a very pleasant attitude and I would say, she is a keeper with an increase. Some people do not have great, helpful spirits... read full comment
January 2026
Jasmine was very helpful when purchasing my new iPhone best costumer service
April 2025
I received fast and professional services. Very nice employees. I’m grateful! Thanks Edgar & Pamela :-)