This Cricket Wireless Authorized Retailer in Durham provides cell phone plans with unlimited talk, text, and data and no annual contract. Multiple reviews highlight excellent customer service from the staff. Customers describe the employees as very helpful, supportive, knowledgeable, and pleasant. Specific mentions note staff members who assisted with setting up phones, applying screen protectors, recovering photos, and providing patient, comprehensible service during difficult situations. Reviewers state they had a wonderful experience and were very pleased. They strongly recommend this location to others and express that the staff's dedication shows in their personality and work. The store is noted for having great visits that lead customers to return.
Trey and Maria were very helpful in getting my iPhone situated. Give them a raise immediately
January 2026
Maria was wonderful helping me. Very knowledgeable and very patient. When I come back I hope I see Maria. She answered all my questions and I was in and out. Thanks
July 2025
I was having issues with my phone and I visited the Cricket store on N Duke St. and the ladies were so patient and helpful. They solved the problem and made my day!! Outstanding service!
