FedEx Office Print & Ship Center in Durham, NC, is a convenient one-stop shop for small businesses, offering a range of services including FedEx shipping, copying, digital printing, signs and graphics, and more. Customers can utilize Internet access, computer rental, fax services, online notary, and passport photos. The print and ship center allows users to upload documents online for easy pick-up or delivery. Many reviews highlight the exceptional customer service, with staff members like Shakora and Shirin recognized for their helpfulness and willingness to assist with complex printing needs. Customers have praised the fast service when shipping packages and taking passport photos. However, some reviews point out inconsistencies in print quality, with a few customers expressing disappointment in the outcome of their print orders compared to other locations. Issues included printing artifacts and incorrect paper types, leading to frustration. Despite mixed experiences with print quality, the overall impression of the customer service remains positive, with staff being described as friendly and efficient. This location is recommended for shipping and basic printing needs, but customers seeking high-quality print work may want to consider other FedEx locations.
Above and beyond service and teamwork from the staff overall. Kierra was awesome and super helpful, walked me and other customers through the process each step of the way with a great disposition. Very happy customer.
June 2026
Team member Jonathan made my returns a breeze! So friendly & helpful.
May 2026
Really disappointed with the service. Sent a fax, it didnt go through, they still charged me $15. Guy helping me told me basically tough luck. Thank goodness I was directed to the manager who promptly refunded me.