The Home Depot on Mt. Moriah Road in Durham is a store offering a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies for home improvement projects. The Garden Center has a good selection of annual and perennial plants, potting soil, landscaping bricks, and gardening equipment. Inside, the main section carries a very wide range of home appliances, kitchen wares, toiletries equipment, electrical equipment, and many other gadgets. Many customers find the retail staff to be friendly, helpful, and knowledgeable, with some providing expert advice and top-rated customer service. Specific positive experiences include staff members who are very helpful, professional, courteous, and kind, successfully assisting with custom matches or taking great care of customers from start to finish. The staff at the registers are also noted as extremely pleasant. However, experiences can vary. The store is described as great when customers know what they want and do not need assistance, but waiting for help to unlock items can be a drawback. Additionally, the behavior of the loss prevention staff, who are identifiable and sometimes follow customers, can create discomfort and detract from the otherwise positive shopping experience, despite an understanding of the need for security measures.
Took 25 minutes to get help at the paint department only to find out that they couldn't fill my order
March 2026
Came in to pick up a door for a customer. Dalton was very friendly and very helpful getting us our order and bringing it out to the car for us. This Home Depot is definitely top-notch!
January 2026
I'm at Home Depot every single day, more than once, different locations. I have a pro account. And Clif just gave me the best customer experience in all this years shopping at Home Depot.
