Home Improvements in Durham, NC

“I've gone here a few times before and had great experiences, but this last one takes the cake.
I was interested in purchasing a grill, but I couldn't find any in-box (not pre-built) for the specific model I was looking for. I asked an associate, Barry, if he knew if there were any still in-box in stock. The two of us went on a hunt, as some of the designated locations in his system didn't have anything on the shelf.
After what was probably 10 minutes of him just helping me out, we finally found the last in-box grill on the top of a shelf. He used the mechanical lift to get it himself and when we brought it over to checkout, he made sure a discount was applied to it due to our adventure to find it.
Turns out, Barry didn't even work in that area. He was part of plumbing, but took the time to make sure I found what I needed.
Barry, thank you so much for all your help!”

“This Is a great place to buy in stock cabinets that are good quality. multiple different levels of cabinets. Even the basic are made of plywood.Not press board. They have Tile and LVP flooring and they are a lot more helpful than your average Big box store”

“Thanks to Barry in plumbing for his knowledge and willingness to go above and beyond for a D.I.Y Project that I had no business attempting!. . . He was a lot better than You Tube!. . . And also to Linda and Heather for their professional assistance and input to the project! I know that customer service sometimes can be aggravating when the right questions are not conveyed to the associate, however this Team and this Home Depot are doing a great job!
Thanks Again guys,
Todd”

“Came in to pick up a door for a customer. Dalton was very friendly and very helpful getting us our order and bringing it out to the car for us. This Home Depot is definitely top-notch!”

“Wallace in Appliances was absolutely awesome! We had been searching for a new washer and dryer for weeks and just couldn’t make a decision. We explained the features we were looking for, as well as the ones we definitely didn’t want, and Wallace was incredibly helpful. He was extremely knowledgeable, answered all of our many questions, and never tried to steer us toward something we didn’t want. He made the entire process so easy and stress-free. He was friendly, patient, and genuinely enjoyable to work with. And the delivery was incredibly fast! We purchased our washer and dryer on Sunday, and they’re already being delivered today.

If you’re shopping for appliances, I highly recommend asking for Wallace. He made what had been a stressful process so much easier, and we really enjoyed working with him!”

“Great experience this morning at Lowe’s. I had to grab materials before heading to a job site and thought I’d be waiting about an hour, but Tyquanna, Tina helped expedite the process and before I knew it.. Miguel stepped in and got everything pulled and ready so fast I was in and out in under 10 minutes. Super helpful, professional, and they clearly work well as a team. One of the guys outside also helped load my truck (wish I remembered his name so I could give him credit too). Really appreciate the great service it made a big difference on a tight schedule!”