“Demauria and andrelle was wonderful great customer service and very pleasant happy to be a customer they deserve a raise they are super stars ⭐️ ⭐️⭐️⭐️⭐️”
“The service here was excellent, friendly and very helpful. They answered all my questions and the service was quick and sufficient. I had a very nice experience here.”
“We came in to get an IPhone 15 pro and Michael assisted us. The process was easy and quick. We did come in as soon as they opened because we know they get busy. We always come to this location because we have had zero issues here.”
“Q is the best manager. I recommend this location over any other locations. He was very helpful and had amazing customer service. Just outstanding!!! It’s the manager for me!!!”
“Michelle D, the manager at the store today, was AMAZING. Walked in close to closing with T-Mobile customer service on the phone and she was able to get everything I needed done in minutes where the 800 number couldn’t do hours on the phone.”
“I must compliment both Rachel and Kaiela (spelling) for being awesome in running or operating this Boost Mobile store! Trust my saying that I am meticulous and I have critique skills without wanting to observe employees who interact with the public on a large scale. I.E., workers that perform and it'll probably show up if it's just a paycheck, and then there are employees who are naturals and perform right in front of my eyes mastering as Boost Mobile employees. I'm talking about being extremely knowledgeable answering questions, fixing, troubleshooting customer concerns AND these two multitask as they do what they do. People person's! I applaud that energy. Always real, always pleasant especially when they're in the Zone/handling it or doing what they do well. I've seen them at work and I give them big credit too, customers interrupting when they're with a customer. I couldn't do it. Being interrupted.So Corporate Headquarters, their Regional Manager down to District Manager level.......take notice. Just my opinion, these employees are making you money and as such must be VALUED! You heard!?”
10AM - 8PM
1815 N Pointe Dr, Durham“Here again for round two. Thomas was such a great help. Currently doing everything in his power to help my friend out with her phone. Love it here.
Great experience at this location! Dan was so helpful and patient as my family of four all opened new plans with new iPhones. Thank you again.”
10AM - 8PM
5446-A New Hope Commons Dr Space 11, Durham“On May 10th, 2024 I need some assistance with removing my online streaming channels. I spoke with Mr. Turner Davis and he made a few suggestion that got my attention, and one of them was to upgraded to a higher bundle. Mr. Turner Davis is an exceptional Customer Care Agent, he is very knowledgeable of the Spectrum products and a active listener. I was 100% satisfied with the care and serve I received that evening from Mr. Turner Davis.He is special!”
“Great service! The staff was very helpful and knowledgeable. Helped me out with everything. It took more than an hour due to the long process but they were very helpful. Also gave me some "T-Mobile swag".”