Lowe's for all of your home improvement needs. Stop by the local Durham, NC Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The store is a destination for yard work projects, block pavers, appliances, and installation services. Many customers report outstanding and helpful service from associates. Employees are described as cheerful, eager to help, informative, friendly, and humorous, often going above and beyond. Specific instances include associates helping with heavy items like blocks, gravel, and pebbles, loading cars, and persistently searching for out-of-stock items. Assistance with finding purchases in the computer system and scheduling installations also receives praise, with such personal and caring service encouraging customers to return. However, experiences can vary. Some note that prices are up and down and that item availability is not guaranteed. Occasional maintenance issues, like broken store equipment, are also mentioned by frequent customers. Despite these occasional inconsistencies, the exceptional help provided by dedicated employees is frequently highlighted as a key reason for continued patronage.
This Lowe’s is my go to spot for my improvement needs. I keep on coming back due to the helpful and positive attitude each of the employees have. Today my experience was particularly great due to Curtis in appliances. He was informative in a way that empowered me to make the right decision.
August 2026
Not only did the staff help me a customer did too .. It was my first time doing plumbing work and everything went so smooth. I'll be doing my hallway bathroom tomorrow.... THANKS LOWE'S 👍
July 2026
Garden Center Associate on July 29, 2026 is very nice, kind and efficient.
