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February 2022
Staff is always pleasant and efficient. They are available on site and by phone to answer questions.i like their community development emphasis and know they have made a difference for small business and individuals in Durham..
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November 2021
Friendly and helpful staff, BUT...the automated system needs to be more user friendly. You can't get through to speak to anyone. I've been without a debit card for 5 weeks now, totally unacceptable!! Not entirely the credit union's fault, but it should never take this long to re-issue a card!!
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October 2019
I needed some quick help from Self-Help, and they were there!! I'm a member of another credit union, out of state, and Self-Help is a service center for that credit union. I was able to access most of funds made available to me, and will get the rest tomorrow. Thanks, Self-Help!!
