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8:30AM - 5:30PM
7103 NC-751, Durham
Credit Unions
“I came in around 3pm on a Friday to open up a business account. Was greeted by Douglas Fernandez, who was patient and extremely professional in helping me getting the account set up. Very pleased with the experience, would recommend this branch.”
“I am sitting in the parking lot now going in to close my accounts. I have difficulty getting anyone to answer the phones. Their response to returning calls is not prompt if they bother to return them at all.”
8:30AM - 5:30PM
504 S Duke St, Durham
Credit Unions
“Parking Lines…..Please fix the parking line outside can’t NOBODY see those line. Please. Please paint the white lines. That’s it, that’s all.
…..”
“I had an issue with a disbursement check and the teller and manager could have just said there was nothing they could do, but they went to the extra effort to resolve the problem. It was a big help, and I’m immensely grateful. Thank you.”
8:30AM - 5:30PM
3810 Ben Franklin Blvd, Durham
Credit Unions
“Most usually good clean place to go into. Recently always had Security guard at door to greet you. Now I am told no more. I think this is a mistake. These people work very hard & would like to feel safe as would I. Now I do drive in or on line. Don't feel the same going in & no Security there!!”
“I am from VA. 69 AND DOING FIND. SELF-HELP IS A SISTER BANK TO MINE IN VA. BAYPORT. I CAME IN NEEDING HELP, I GOT THIS BEAUTIFUL, PERSONABLE, WONDERFUL CASHIER NAME SUSANNA. SHE HELP THE OLD LADY, WHO VERY LITTLE COMPUTOR SKILLS. I TRUST HER MORE THAN MY GOD BROTHER WHO DESIRED MY CREDIT CARD FOR HIS USAGE. I NEEDED CASH FROM OUT OF STATE. EVERY OTHER BANK WANTED TO CHARGE ME. SHE WAS BETTER THAN A RELATIVE. I WISH I COULD COOK FOR HER. SHE IS THE REASON FOR THE SEASON. GOD BLESS YOU SUSANNA. PRAYING FOR YOU. MERRY CHRISTMAS. WILL SWITCH IF I BECOME PERMANENT TO DURHAM. THANKS.”
“I have used this credit union for more than 30 years, and used it to set up secondary accounts for my mother or children, to help them learn to manage money. They are not flashy, but very competent and straightforward, and can provide a good place to start a new account, manage a consumer loan, and other banking needs. I appreciate that their staff is often consistent, well trained, and able to spend time to explain things. Glad we have this option in our community! Even though I use another bank for my business (DFCU does not handle business accounts) I have always kept this account open and value the local accessibility, and convenient use options.”
8:30AM - 5:30PM
4055 Chapel Hill Blvd Service Rd, Durham
Credit Unions
“Great Rates! Great location! OUTSTANDING! SERVICE! All the team of professionals there at SEFU are wonderful. I drive across town for their experience.. Shout Out to Portillo & Dewberry for helping me last week ! Smiles the whole time and I didn’t take forever to do I needed to do!”
“(Translated by Google) I thought it was a first class service. Their representatives are very kind and patient to teach you in all kinds of situations that require their help.(Original)Me ha parecido un servicio de primera. Sus representantes son muy amables y pacientes para enseñarte en todo tipo de situaciones qué requieran su ayuda..”
8:30AM - 5:30PM
5316 Page Rd, Durham
Credit Unions
“Shout out to Charity! She walked me through the process of opening bank account and patiently answered my questions. Makes me happy with my decision to open a bank account here.”
8:30AM - 5:30PM
1131 Slater Rd, Durham
Credit Unions
“Stephanie Overton was phenomenal!! She helped me out and gave me great insight into more services I could take advantage of as well as help with my business loan. She’s one of the good one and very down to earth. Give her a raise immediately!!”
“We are all entitled to our own opinions, right? Well here's mine:Parking: 4Location: 5Decor/ambiance: 4Customer Service: Nice and spacious. Biggest one I've been inside. I made a surprise visit to this location last week as it popped up on my radar as I went to yell looking for the nearby State Employees' Credit Union. I was so glad to see this ad in this location and I'm driven past it many times not knowing that it was a bank and that it was here. Same great State Employees' Credit Union service to the boys they give off a great five. Everyone was helpful and I received what I need it in a number of minutes and I was on my way. Great parking and excellent service.”
“Clean bank but customer service is eh. Ladies are a bit on the slow end & sometimes it's frustrating when I come during lunch expecting to make a quick payment & spending more time here than I should have. Four stars for all they offer but 3 for customer service.”
8:30AM - 5:30PM
3872 Guess Rd, Durham
Credit Unions
“Had nothing but great experiences at any location I've been in. Been with them over 30yrs. Mom opened our accounts there when I turned 14 when I got my first summer job.”
8:30AM - 5:30PM
2421 NC-54, Durham
Credit Unions
“After having a horrible experience today at the Slater Road branch I drove over to the NC-54 branch to try again to open an account. I just want to give a shout out to Padma and Shirley for being so kind, knowledgeable, and helpful! You ladies are wonderful!”
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“The staff at this location are very professional. They greet you with a smile and are always willing and excited to help anyway that they can. The branch manager, Terika Pearcy, is always pleasant and always makes sure that the members' needs are being met. BEST TEAM hands down!”