Verizon's Durham store is known for its outstanding customer service and helpful staff. Customers have praised the team for their kindness and willingness to answer questions, no matter how many times they are asked. Many have relied on the store for assistance with iPhones and other Verizon needs over the years, appreciating the quick and supportive service. The store is also recognized for its beautiful layout and ample staff available to help. Whether customers need help setting up a new phone or resolving issues with orders, the team at this Verizon location is ready to assist. Overall, it is highly recommended for anyone with Verizon needs.
Derrick is the very best!!! Very thorough, efficient, patient and helped us with all of our product needs. This is the place to go for help, guidance and the best purchase for your specific needs.
October 2025
AMAZING...I am 7 hours away trying to get a new phone for my daughter and Gemar was so helpful in this stressful situation Everyone in the store was so friendly and made my daughter feel comfortable when calling verizon directly was becoming my worst nightmare Thank you so very much.
August 2025
The staff worked great as a team to help resolve the issue with my phone. Justin in particular went above and beyond to help me and ensure I was taken care of. Being personable and courteous goes a long way. Thank you Justin, the manager and other staff members who helped me during my visit!
