Navy Federal Credit Union is a trusted financial institution that proudly serves the armed forces, DoD, veterans, and their families. Known for its great rates, discounts, and award-winning 24/7 member service, it supports the military community by offering personalized and professional assistance at over 350 branches worldwide. Members appreciate the friendly and efficient staff who take time to help each customer without making them feel rushed. While the drive-thru can be slow at times due to only having two lanes, the overall service remains reliable. ATM machines, though occasionally down during off hours, are generally functional, and members find that setting up new accounts in person is quick and straightforward, often taking about 20 minutes. The staff is knowledgeable and patient, providing excellent support and understanding of the various services offered. Many members highlight the professionalism and helpfulness of the management and staff, making Navy Federal a convenient and supportive banking option for military families. Insured by NCUA, the credit union lives up to its motto: "Members Are the Mission®."
The employees there are top notch on it! Smiles, a little bit of singing to the music and taking care of my banking needs. You can tell they like their job
November 2025
Navy Federal is fantastic. They are so helpful and friendly each time I go there. They are the best They need to go to other banks and teach them how to ve nice as navy federal is
January 2024
Pleasant experience that went smooth. You can do a few things with the app before you go and pick up in the drive thru or at the front counter. Bring IDENTIFICATION.
