Verizon in Fayetteville offers a friendly and helpful service experience for customers seeking mobile, 5G home internet, or business solutions. Visitors can schedule appointments or place online orders for convenient in-store pickup, free 2-day shipping, express lockers, or same-day delivery when available. The staff are praised for their knowledge and dedication, with employees like John, Logan, Jeremy, and Andrew receiving special commendations. They go above and beyond to assist, explain options clearly, and solve problems efficiently, even helping seniors set up new phones. While the store can get busy and waiting times may occur, customers appreciate the attention to detail and personalized service. Employees listen carefully, avoid high-pressure sales, and work to find the best plans and devices without increasing costs. Overall, the Fayetteville Verizon store is known for its friendly staff, helpful attitude, and commitment to customer satisfaction.
Had a great experience there today. I would like to tell Mr Kevin i believe was his name . Thank you so much for your time and expertise.
December 2025
My trip to this store wasn’t all that great , my CSR was very short with me and didn’t really help me resolve my issue , kinda felt rushed out the door. Went to a different store and they helped me fix my problem within 10 min
December 2025
The customer service at this location is great! I walked in through the door and was immediately greeted by Chelsea. She helped me with getting my bill printed. She was very friendly and professional.
