The Verizon store in Forest City offers a range of services for mobile, 5G home internet, and business needs. Customers appreciate the friendly and professional staff who are patient with all customers, including seniors. The team is known for providing great customer service, helping with device activations, upgrades, and troubleshooting issues. Staff members like Kat, Alexis, Shelby, Dalvin, and Shawn are highly praised for their helpfulness, efficiency, and dedication. The store also provides convenient options for online orders, including free 2-day shipping, in-store pickup, and same-day delivery where available. Customers highlight the store’s quick service, attentive staff, and willingness to go above and beyond to assist with device needs and support. Overall, the store is recommended for anyone seeking reliable service and knowledgeable staff to help with their Verizon products and services.
I wanted to thank the verizon rep that helped us with getting our phone plan changed around. He was very patient and helping getting everything changed over. He worked with us until after closing hours. I wish I remembered his name. July 13, 2026 in Forest City. Thank you.
July 2026
Yuri was so kind and helpful. Verizon you have a a amazing employee!!!!!
March 2026
LOVE LOVE LOVE SHELBY!!!! he is great, super friendly, humor is a 10 which is a must when spending $$$$! highly recommend him if you visit forest city’s verizon
