“As with every chain petstore, there are some animal husbandry issues that the staff might not even have control over, (ie sick fish, improper co-habing, etc) but this has always been one of the most well managed and kept Petsmart/Petcos I've found in the state. (And I have been to many ?)
The staff are very polite and helpful. If someone doesn't know the answer to a question they never hesitate to call on another employee who is better versed in whatever you're asking.
I got my Pacman Frog from this location and he has been healthy from the start!
This store definitely does their best with what they have, and I would certainly recommend them over other locations.”
“I wanted to recognize Mollie and Bruce for the outstanding service they provided during my last visit. I came in with a technical issue and they handled it with professionalism and genuine care. They took the time to fully understand the situation, communicated clearly throughout, and did not rest until it was resolved. It was evident that they take real pride in their work and in the experience they provide to customers. That level of dedication is not something you come across every day, and it made a real difference. I really appreciate everything they did and hope they are recognized for the outstanding service they provide!!”
“Very cute little shop! Came here for some live fishing bait and they have a variety of minnows and worms! They also have a German Shepard and some kitty employees that are very friendly!! The man who checked us out is very nice and friendly too! Will definitely be back for some fishing needs!!”