Victra is a Verizon Authorized Retailer located in Granite Falls, NC, dedicated to providing the best possible experience for its guests. The knowledgeable staff, including store consultants and managers, offer a wide range of wireless devices, such as phones, tablets, and accessories, while also ensuring device protection. Customers have reported phenomenal experiences, highlighting the helpfulness of the staff. One customer appreciated a store manager who took the time to find a suitable plan that was financially beneficial. Another customer praised an employee named Cody for his exceptional service. The entire team is recognized for their commitment to resolving issues, including assistance with insurance claims. Overall, Victra stands out for its friendly and effective support, making it a trusted choice for wireless needs in the community.
Cody was very patient with us! Thanks for great service.
January 2025
The entire staff at this location was very helpfu,l resolving a problem with an asurion insurance claim,as online was not recognizing my new address for service.My hands were recently injured as well as being disabled, so I really appreciate the extra effort on their part,Thanks again Geoffrey Prout
June 2024
The men there were so kind and helpful. They explained everything very well and made me feel comfortable. Best experience ?