“Highly recommend this store. Mason was so, so kind and helpful, and walked me through all my options to replace my phone that had suddenly stopped working the night before (need it for work). He didn't just try to sell me the most expensive phone like I've experienced at some Cricket stores, he answered all my questions and helped me figure out what option worked best for me. I'll be going back to this store in the future.”
8:30AM - 8:30PM
10 29th Ave NE, Hickory
Mobile Phone Accessories
“I just got signed up with Verizon. I was with Carolina West for 12 years and I was stressing so bad about all the unknowns and learning new stuff. I’m 67 and retired and absolutely dreaded switching! But I want you all to know how “Awesome “ your employee, Dalton was and put me at ease right from the start and I just couldn’t understand eye was so nice & pleasant…..even after my many many questions! I am sure he went far above his calling. I worked with retail all my years of working and so many people/customers complained and I said when I get to that stage of my life, don’t forget those customer service people and how their help/info/positive attitude/cheerfulness & pleasant calmness just filled my stressful heart and mind! NO Regrets on switching to Verizon and I will tell ALL how great of an experience I had and the prices very comparable…Thank you!!”
“I am very disappointed! My sales rep there was very nice! However, I submitted a receipt from Carolina West when I switched over to you showing my phone was paid off. Now you guys are asking me for more information a copy of my last bill with Caroline West and it is not showing that I paid off, but I have a receipt that I paid that phone off. I’m still waiting both of your websites. Do not even work for me to upload this again. I am not a happy camper. WHERE IS MY MONEY FOR SWITCHING???”
“We came into cricket this morning at Lenoir Rodger was here he gave excellent service above and beyondI came in yesterday Fernando was here from the wilkesboro store I bought three phones and he screwed up everything he said I was difficult told the manager that was here three times I left here almost in tears yesterdayToday is a new day thank the good Lord Roger was here he done excellent he got everything straightened out all my phones work now which way are not working when I left here yesterday but he done an excellent job this morning I getting everything fixed he deserves a raiseI will be going to the Morganton store now to deal with Roger”
10:00 AM - 8:00 PM
825 Blowing Rock Blvd Suite S1, Lenoir
Mobile Phone Accessories
“I am a new customer and so far I am very satisfied with my business with them. They have been real helpful in getting everything changed over from the previous carrier and making sure I am go with everything so at thus point I am very happy with my service. Thank you so much”
“I was switching over from my old carrier and I was in and out within 20 minutes. Emmy took everything very quickly and now I’m paying half of what I was paying with my old carrier per month. Thanks!”
“Nathan was an absolute delight! We had some trouble switching my phone number over from Verizon, but his patience, professionalism, and willingness to help throughout the entire process did not go unnoticed. He went above and beyond to make sure everything was taken care of, and I truly appreciated his outstanding customer service. Thank you, Nathan!”
“Started out a little rocky but overall had a great experience with Adam's customer service. He worked with me for over 2 hours setting up my new phone and was very patient and considerate all the way through. Whatever you're paying him isn't enough”